Dunkin'

"Came in early this morning for a coffee order and it was greeted very nicely by the cashier when I get to pick up my order there’s no tag on the drink so I ask is this my coffee a girl with 1000 piercings heavyset was very rude ignored me after three times me asking her if this is my drink she gives me attitude and nods her head. I don’t like that I come to the Dunkin’ all the time."

"I love this dd's James always knows what I order without asking. Great customer service."

"Update on May 13 - much improved and I am updating my rating. Clean floors, trash bins emptied and prompt and friendly service! Update on April 11 - floors clean at midday - coffee a bit better - not burnt Disappointing- floors need mopping and is overflowing in the bins. P.s. the coffee tastes burnt!"

"Today I ordered hot chocolote for my daughter. It tasted so different that it usually was- very diluted, watery. I came to a DD employee, told him that I was not satisfied, that my drink didn't taste as usual. He just put a new cap on my cup claiming that he added milk, instead of making a new drink. The taste remained the same. Their customer service sucks!"

"Ordered a $6 sandwich and got prison food. I ordered a sourdough breakfast sandwich which comes with bacon cheddar and 2 fried eggs in a nice set of toasted bread. Atleast that what the ad shows. We know we're never going to actually get ad-quality food, but they really got me by surprise this time. I received 2 fried eggs in an untoasted sandwich. No bacon, no cheddar. God Bless America and these massive chains"