Consumer Credit Union

"Always great service here, questions asked and answers given."

"My sons and I were eating lunch in our car in the parking lot of this branch. We were planning to open a CD there after we finished eating. A female employee approached our vehicle and rudely told us we were parked in the employee parking lot and that we had to get out. She was very blunt and unprofessional in her tone. After this interaction and reading other reviews of this branch I am glad she saved us the trouble of becoming a member of this credit union. We will gladly take our business elsewhere."

"I did business with CCU because it had a good rate on car loans when I purchased my car with a dealer. Unfortunately, that's the only good thing I've found. Their systems are super antiquated and customer service leaves a lot to be desired. Six months in, the car payments I sent form my bank are not immediately applied (or may go missing). I asked for ACH information online, and they told me my account number had an equal sign ("=") but both my other banks tell me the ACH system does not take equal signs. I will continue paying my loan, but until they join the 21st Century, I would not recommend doing business with them. Their rates are good, but rate savings may not be worth the hassle."

"They were good to us for a while, but have refused for no good reason to do a Partial Release of Mortgage on a small amount of acreage so we can sell it. Instead of doing what is widespread normal practice they are trying to force us to refinance with them which would be costly and raise our rates. Guess what we're not going to do? :) Oh, and for the record, our loan to value after a Partial Release would still be waaaaaay lower than 75%. SO DON'T FINANCE WITH CCU WHEN YOU ARE BUYING ACREAGE."

"I would rate it 5 stars if they stayed open a little bit later Because some people,like me, either work late or don't start work til late. And or live out in the booney's. And aren't able to make it in there in before 5pm closing time. So at least if they closed at 6pm on the inside and window at 7:30 that be sufficient amount of time to get in there and get what we need And bk"