Panera Bread

"Had waited more than 20min to get my food (for a group of 3 people) before I checked the counter. I found my order had been sitting at the counter getting cold. When I complained, attendants claimed they had called me for 10 min. I told the attendants they should have checked the tables to deliver the food if they did not get any response to their calls. They never apologized but, I felt, they laughed at me saying sarcastically ‘Have good holidays’. The attendants were very rude and it was a very unpleasant experience. Panera doesn’t seem to educate its employees on CUSTOMER SERVICE. I will never be back to this Panera."

"Manager was really nice, but there was no chicken noodle soup, no bread bowls, no ice for drinks, and no straws. Everything we wanted. Very frustrating especially on a rainy day when you just want a nice bowl of chicken noodle soup."

"I ordered delivery 2x from here. Now granted the 1st time the driver didn’t deliver. But the second time around I received my bag and the tampered sticker ISN'T PLACED CORRECTLY. I work in food so I know the proper way to pack a delivery bag & this one isn’t it. My driver was nice but that doesn’t still have me question. People are getting lazy at work. . Would YOU want your food exposed and delivered to you like this. ?"

"Walked in and the restaurant was clean even during lunch. My complaint is about my sandwich. I ordered a roast turkey with bacon and avocado. The turkey as you can see looks like it was from a can. It was wet and very tiny pieces. Nothing like what I used to get. That was all I had so I can't comment on anything else."

"Nice location. Really clean too. Don’t know why people are complaining about the price it’s Panera not McDonald’s what were you expecting? Anyway service was excellent food was good and I love the teas and lemonade. Staff/Manager really nice people . I mean it’s Panera tbh"