Telco Community Credit Union- Weaverville Branch

"Ive banked with Telco for many years (5+) and ive never had an issue until today. Be aware of dealing with the Branch Manager by the name Irving Perez, He was rude and basically just dismissed me. I had to call him out on his rudeness. No Customer should be made to feel this way."

"Unfortunately I have my car loan thru these guys. I went in for a defer payment due to some things going on in my life. Paid the fee and they tell you usually the next day if it was approved or not. I had did a deferment the year before with a different branch manager and everything went perfect. This time was way different, they still didn't have a answer and the payment came out and over drew my account. The branch manager kept saying it will be next week. I have yet to hear anything on this 1.5 weeks later. I had asked if it got approved if they would just put it on the next payment or refund the payment and got nothing. I've went in multiple times and still nothing. To him this seems like a joke but to people that are having to make ends meet and truly needs help, it's not."

"I’ve banked with Telco since i was in high school and they have always been so wonderful. They greet you as you walk in and staff is always smiling. They are always so understanding and helpful and if they don’t know an answer they go out of their way to find out. I deposit regularly here for my dad and they never give me a hard time. Highly recommend this bank as they are community based and stick by that!"

"My experience has been very basic with this bank - checking/savings and notary services. In person they've been very friendly and helpful and I appreciate the small town neighborhood vibe when I do need to go into the bank. I appreciate that they do free checking/savings here with only a $5 minimum. The app is outdated with limited function; transferring money and bill pay is slow. Not a lot of ATM access when traveling outside of this region either. I would like to do more of my banking with a credit union than with a bank - however, I will continue to keep an account with a bank to do these other things with."

"The staff at Telco Weaverville was happy, polite, and professional despite how busy they were. Michaela was a terrific help walking me through getting my personal and my business accounts set up. I am confident in and happy to be part of my local credit union. Thank you!"