Russell's Pharmacy & Shoppe

"SECOND UPDATE: Just got a voicemail from the pharmacy with Darius and Terensia HARMONIZING while singing Happy birthday! Such a lovely touch from a caring pharmacy team! UPDATE: I thought before this was the best pharmacy ever and I know now without a doubt that that is the truest truth. I needed an Rx filled before the Labor Day weekend but forgot to go pick it up. Darius called after business hours and offered to drop it off to me to make sure I had what I needed over the weekend when he realized MY mistake. Do you think CVS would do that......???Nope, me neither. Change your pharmacy today and change your life forever!! #russellsrocks Best pharmacy EVER!! The staff is kind, the atmosphere is relaxed, and their service is exceptional. Dr. Darius Russell takes all the time you need to provide information about your prescriptions and also offers evidence-based advice on other matters as needed with great discretion. The pharmacy also has a free app for convenient refills and medication delivery services. I switched from a huge chain pharmacy and I'm SO, SO glad I did! I will be a loyal customer from here on out."

"Update!!!! I just received the best Birthday call ever from the team @ Russell's!!! You are the best and truly care about my well-being. So glad I found Ya'll! Darius and the team are so caring and thoughtful. If you are tired of the CVS runaround then this is your pharmacy!"

"I had a lovely and seamless experience moving my prescription over to Russell’s pharmacy. Dr. Russell was incredibly helpful and so communicative throughout the entire process. I’m so glad to have moved over from a large corporation to a locally owned pharmacy."

"Not just the best pharmacy in Durham but one of the best places. Dr Russell is so friendly and knowledgeable as is the whole staff. The environment is so cozy and comfortable it feels like a big hug. Not to mention is this place immaculately clean. Dr Russell / the pharmacy also does a ton of volunteering in the community, which is one more reason to support this place. I can’t recommend it more strongly!"

"This pharmacy is exceptional! Customer service is far above what I normally expect from a pharmacy. They pulled out the stops to make my visit comfortable, relaxing, and enjoyable. Getting to know Darius (Dr. Russell) was a real highlight of my visit and it was so fun to talk about the pharmaceutical memorabilia on the shelves. If you need a prescription filled, any over the counter meds or bandages, or just need a friendly face, a snack, or a cup of coffee, I highly recommend stopping by Russell's."