Walgreens Pharmacy

"Continually absolutely terrible. Wouldn’t fill time-sensitive prescriptions. They had to be transferred to another Walgreens. In another case, a prescription was submitted and 24hrs later they hadnt even started it, then put us in the back of the queue… for 5 pills."

"If you use this Walgreens hopefully you’ll never have to call them. I hate that my insurance is making me use this location and then when I fill something Walgreens says there’s an issue with my insurance. Just trying to get that question answered has cost me over 20 mins of being on hold."

"Terrible customer service. They never answer the phone or have prescriptions ready when promised. I’m going to move to a different pharmacy."

"I would suggest going to the Walgreens on North Lasalle, Fayetteville, or Guess for service that is kind and courteous. I usually leave this establishment feeling like I’m supposed to apologize to the employees for coming in and bothering them, simply by shopping. The exchange happened today in the drive thru when I arrived for a Covid 19 PCR test. The person at the window very abruptly and rudely said, “You’ve been getting too many Covid tests. Your insurance isn’t going to cover any more. You’ve gotten too many Covid tests.” I told her I had gotten a mix of inconclusive or positive, and was doing exactly what the cdc recommends which is repeated testing. I need to so that I can return to work and make a living. I understand the insurance has absolutely nothing to do with this woman, but it was the treatment. She was visibly annoyed at seeing me again which honestly hurt my feelings. I go out of my way to be so kind and polite because I can only imagine how difficult the job is. It’s also not just this one employee or experience, but multiple nuts been honestly all of mine over the past several weeks. It just seems that there is a culture there that the employees are not there to help you. You need to help yourself and if you need help you will feel guilty and regret asking. I’ve had these experience with the pharmacy and when shopping inside as well. I think it’s also telling how poor the rating is on here. I understand times are hard and so are jobs, but it would have taken nothing to explain that information with a little more respect and confidentiality, and she legitimately yelled it over the speaker."

"Absolutely the rudest workers ever in the pharmacy. Not only did they not give me all of my medicines as prescribed after surgery but upon calling and inquiring about it after going through my list, I was rudely treated like it was my fault and spoken down to in a very demeaning manner. Then not only was I told they did not have all of my insurances on file, which I have had since 2005, I was informed I would have to drive another hour (I live far out in the area) just to add my insurance to their records. Mind you I have just had spine surgery as well and cannot travel, hence the reason for going straight from the hospital. I will have my remaining prescriptions transferred from this pharmacy. I do not recommend this pharmacy what so ever. It is a wonder they have any customers at all."