Truist
121 Jonestown Road, Winston-Salem, North Carolina, United States
About the Truist
Truist is a bank and financial institution located at 121 Jonestown Road, Winston-Salem, North Carolina, United States. At Truist, you can check if you're pre-qualified for a credit card or find the right loan for your needs. Services provided by Truist include banking products, loans, deposit accounts, trust and investment management services, securities, brokerage accounts, insurance, investment advisory services, and mortgage products. Truist also offers resources for consumers with Limited English Proficiency, including translation and language access services. Please note that applications, agreements, disclosures, and other communications from Truist will be provided in English. For assistance in other languages, customers can request verbal translation services. Truist strives to provide a range of financial services to meet the diverse needs of its customers.
Photos of Truist
121 Jonestown Rd, Winston-Salem, NC 27104, United States
Opening hours of Truist
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Truist
"I've had enough of Trust on Jonestown Rd. Talked to the manager on 10-27-2023 & she was going to call me on 10-30-23 by 10:30am...never heard from her. I called 10-31-2023 about a different problem & noboby will return my PHONE CALL???? I just got off the phone with the bank. They will not mail my interest check out"
"Jonestown branch is my worst experience ever. It's closest to where I live, so I keep trying. The other day as I was waiting to make a deposit, I listened to a long conversation by "the old guy" about how they don't have enough people to cover because they don't do enough business to be able to hire someone....after he told me to wait he would be with me in a minute. I eventually left .andwtrtotoStratford..branch."
"Good bank but few terrible staff, Jim is one of the working individuals in the bank thanks Jim for ur customer service relation and swift in attending to customers, 3 ladies were focusing on just one computer , Jeanette left us in line without any communication, to me that’s unprofessional. She left the line parked up attending to the least of her concern, meaning what does not concern her. Thanks Jim."
"This branch is horrible. Initially when I moved I was so happy that a Truist bank was right around my corner. Customer service on Jonestown road in Winston Salem, is horrible. They do not try to help and they a rude to you like they would be rude to someone on the street. It doesn’t feel like a comfortable environment or atmosphere and I do not feel welcome. The only person that was helpful was the branch manager. Everyone it seemed as if someone either forced them to come to work. They are rude and I can never understand why. I never write reviews because I like to give people the benefit of the doubt but this has happened every time I go to this branch."
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