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Allegacy Federal Credit Union
1691 Westbrook Plaza Drive, Winston-Salem, North Carolina, United States
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About the Allegacy Federal Credit Union
Allegacy Federal Credit Union is a financial institution located at 1691 Westbrook Plaza Drive in Winston-Salem, North Carolina, United States. They offer a variety of financial services to their members and have a network of over 5,000 shared credit union branches and surcharge-free ATMs nationwide. The institution encourages appointments for in-person visits and provides assistance for those using screen readers or other auxiliary aids. To find ATMs near you, you can enable geolocation on your device or use the map provided on their website. Allegacy Federal Credit Union also offers special offers and financial advice to help members make smart financial choices.
Photos of Allegacy Federal Credit Union
1691 Westbrook Plaza Dr, Winston-Salem, NC 27103, United States
Opening hours of Allegacy Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Allegacy Federal Credit Union
"My experiences with Allegacy has always been one that I appreciate their customer service. They are always available to help you resolve any banking issues you may have."
"Westbrook location : Tried to do a simple banking transaction to make a deposit yesterday and never got waited on. 2 tellers working and when 1 finished she went over to help her. The other customer was filling out some kind of paperwork and the teller just let her continue to do that. The teller that went to help came back to her station, stapled a couple papers and left. There we stood. As i was walking out I told the receptionist I could not get waited on and she abruptly laughed at me. I approached her about the laugh and she was surprised. This was not at all funny! Very unprofessional staff. I left and had to drive to the Clemmons branch and was treated professionally and did my banking. I have been a member with Allegacy since 1981. Now I'm thinking hard of moving all of my 401 and savings and checking. Another customer that was waiting left as well. I'm extremely disappointed with the professionalism and customer service at Westbrook branch !!! Feedback was received from Allegacy staff. I appreciate the follow up. This makes us feel much better and Allegacy!!"
"Jacob is very pleasant to talk to! You can tell he's very eager to help you and actually cared. I've never had this much fun going to the bank before. He's very funny and entertaining. Looking forward to come back and see him. 5 stars!!!"
"Let me say that phone system is the worst the absolute worst thing ever. Whoever made that decision needs to be fired immediately. Once I was able to get to someone he was very pleasant. I think his name was Junior. Very informative and patient with as I know I was frustrated. He was great but that phone system is a joke. The employee is the only reason for actually getting some stars."
"Go somewhere else to bank. They have always picked up my loans for my vehicles but I just recently opened a checking with them and it has been nothing but a headache. I deposited a check into that account to which they put a two day hold on which is fine. Then after the two days they but another 7 day hold on it because “the check was from out of state”. Then apparently you have a daily limit of spending no one told me about. Take your money elsewhere."
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