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Triple O Heating, Cooling, Electrical & Plumbing
6520 North Lake Avenue, Bergen, New York, United States
About the Triple O Heating, Cooling, Electrical & Plumbing
Triple O Heating, Cooling, Electrical & Plumbing is a trusted general contractor located at 6520 North Lake Avenue in Bergen, New York. We specialize in providing top-notch services for heating, cooling, electrical, and plumbing systems. With years of experience in the industry, our team of skilled technicians is dedicated to delivering high-quality workmanship and exceptional customer service. Whether you need a new HVAC system installed, electrical repairs, or plumbing services, you can count on Triple O to get the job done right. Contact us today for all your home improvement needs.
Photos of Triple O Heating, Cooling, Electrical & Plumbing
6520 N Lake Ave, Bergen, NY 14416, United States
Reviews of Triple O Heating, Cooling, Electrical & Plumbing
"I can only speak for the plumbing aspect of this business. The first time I worked with this company, I had a small job and they forgot I existed twice? After the third time I called them they finally sent some people and they did a great job. The second time I need urgent help. I told them exactly what the problem was, they sent someone to look at it and they did not fix it and they charged me 150$ for looking at it. They said they would send me a quote. I waited 24 hours for them to respond and they didn't respond. I called them again, telling them it was urgent again, and they couldn't tell me when I could be serviced, they couldn't even say when I would get a quote! I can't force a company to do exactly what I want them to do. But as someone that works in healthcare, I know when someone has an urgent problem, they need to be informed if you are too busy to help them. To keep me on the hook like a fish, knowing I need help, knowing you can't help me.. it's obviously cruel, it goes without saying. I know ghosting is common in this industry, leaving one job for a more lucrative job, but this is on a whole other level. It's like suicide to your reputation. I am a very forgiving and patient person, you really have to screw up bad to get a review like this and I promise you this is review is well earned."
"I have just utilized Triple O for a commercial property sale and their Technician, Dave Ludeke did an outstanding job sorting out the elevation on a sewer line at my project. The entire Triple O crew came out and did a thorough evaluation of all of the systems & services at the property and we were able to close a sale based on their recommendations!"
"Triple-O was a great company to do business with. They were prompt, courteous and knowledgeable. I would recommend them to anyone. There are many facets to their company. They would cover any of your needs. I had electrical issues taken care of in a very timely manner. Thank you very much."
"At noon on Sunday, my tenant called to let me know that the boiler wasn't working... Within an hour Triple OOO was there, and let me know that unfortunately my ancient system had bit the dust. Within 24 hours they had the new boiler in place and the house toasty and warm again. They even offered space heaters for the overnight. Everyone we worked with was professional, warm and gracious- I would recommend them with no reservations, and they are my go-to company from here on out!"
"Triple O installed our new water heater for a great price that was very competitive based on a previous quote we’d received. The service technicians were respectful and did the job well. However, I cannot give a better rating due to the lack of basic customer service. First, when I initially called to request a quote, I was told that the office would call me in the morning to set up the visit as it was after office hours. No one called in the morning and when I finally called back, I was told there was no record of my call the previous night. A technician came out to quote the replacement later that day and I accepted the quote on the spot. He said the office would call that afternoon to confirm the price and schedule installation for the next morning. Once again, I never got a call. The following morning I called and was told that my installation was on the list for the day and someone would be arriving soon, but this had never been confirmed as promised. Finally, after the job was complete, I was charged but did not receive an invoice or receipt (and no, it didn’t go to my spam inbox). It’s been a week and I am waiting for someone to contact me regarding this. Overall, I would like to recommend Triple O as the installation and price were top notch, but I cannot do so given the many customer service issues that occurred and the extra work I had to do to make this job happen."
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