Keene Automotive

"I had the misfortune of having the engine in my car seize and my car was towed to Keene automotive.I was in the area for business but was 3 hours from home .From the minute I entered Keene's I was met with friendly kind people. So kind as to offer to take me to lunch with them ,both the owner and the customer service representative "Tanya"offered when they closed the shop for their lunch hour. Mr Keene was kind enough to explain to me in detail what happened to my car.They deserve at last 5 stars for the customer service and their honesty and professional ism.Thanks again!"

"I recently had the pleasure of working with Bob and his team, and I must say, I am extremely satisfied with the service I received. As a woman, it can sometimes be challenging to find professionals who treat you with respect and take the time to explain things thoroughly. However, Bob went above and beyond to ensure that I fully understood the complexities of the work he did, without ever belittling or talking down to me. What impressed me the most about Bob was his unwavering commitment to providing exceptional service. He didn't just fix the immediate issue; he took the time to investigate and research how to address the root cause of my mechanical problem. His dedication and willingness to go the extra mile truly set him apart. Not only did Bob display professionalism throughout our interactions, but he also demonstrated integrity in his work. I felt confident that he was always acting in my best interest and providing honest recommendations. This level of trust is invaluable when dealing with mechanical issues. Furthermore, I appreciate that Bob and his team strive to give value for the money I have paid. They understand the importance of delivering high-quality service at a fair price, and I can confidently say that I received excellent value for my investment. Lastly, I would like to mention the woman at the front office. She was friendly and helpful, making the entire experience even more pleasant. Her positive attitude and willingness to assist further contributed to the overall satisfaction I felt with this company. In conclusion, I highly recommend Bob and his team for their professionalism, integrity, commitment to service, and dedication to providing value for the money. As a woman, it is refreshing to find a service provider who treats me with respect and delivers exceptional results."

"I was traveling from PA to Utica, NY and my alternator went. I was towed to Keenes.I had to wait 3 hours for my ride and the staff was amazing!!! Offered me food and beverages. NICEST group of people I ever met. Great place!!!"

"Customer service is outstanding. Repairs & services are thorough with suggestions for future needs.. Prices reasonable. Explanations of work recommended with estimates provided and expedited in a timely manor. Highly recommend this auto service. Besides the fact they are AAA approved. Keene automotive genuinely cares about their customers!"

"I am beyond happy with the owner Bob Keene. He diagnosed and fixed a power issue with my truck that even the dealer couldn't figure out. He's very polite and knowledgeable. I highly recommend Keene Automotive of Dansville Ny. Simply amazing...."