Walgreens Pharmacy

"Called today and they put me on hold and never came back to the phone. Stayed on hold over 40 minutes after that called back got hung up on again being hold for 15 minutes up and call back and they never came to the phone"

"My brother-in-law was dying under hospice care, and desperately needed pain medication the night he passed. The hospice nurse, and my husband could not get them to give the medication that had been ordered by hospice. They seem to want to make things difficult for people!. The most unprofessional staff I have ever seen."

"Been a costumer here for nearly 8 years(we are debating on going to a different store location). And while the staff is very nice and they try their best they absolutely cannot keep up. There simply is just not enough staff on premises available to handle the large volume of customers (they really need at least two full time pharmacists and at least three full time techs). Consequently, if you try to contact them via phone...good luck you will be waiting for least 30 min. I waited 45 min once just to be hung up on bc the staff is that busy. I have ordered medication through the app and it won't get processed through so I have had to physically drive to the store, wait in line, just to request a refill I'm sorry but that absurd. (I also have a significant medical issue that effects my mobility so driving to the pharmacy just to be able to SPEAK with someone is really unacceptable). Additionally their store is in DIRE need of a thorough clean and renovation/ Water stains on ceiling and dirt and dust on the HVAC filters right over the pharmacy are filthy. Staff overall are kind courteous and doing their best to keep their head above water. As a billion dollar corporation though you can and should do better, this really is not great representation of the co."