Centerwell Retail Pharmacy
2910-1 East Franklin Boulevard, Gastonia, NC 28056
Location & Phone number
2910-1 E Franklin Blvd, Gastonia, NC 28056, United States
About the Business
Centerwell Retail Pharmacy is a leading health and wellness destination located at 2910-1 East Franklin Boulevard in Gastonia, North Carolina. As a full-service pharmacy and store, we provide a wide range of prescription medications, over-the-counter health products, vitamins, supplements, and personal care items. Our knowledgeable staff is dedicated to helping our customers achieve optimal health and well-being. Stop by Centerwell Retail Pharmacy today for all your health and wellness needs.
Reviews
"This place is trash & they do way too much back & forth & would not take no for an answer. They try to force customers with Humana insurance to use their services & don’t even check if the address or phone number on file is correct. Most patients never get their medications because of this & it gets billed to insurance so they can get paid. I DO NOT RECOMMEND!!!"
"It is very aggravating to get them to hurry up and fill your order and quit going over and over and over your information, they should have everything on file they need and quit asking you for information like credit cards when you don’t even have to pay for your medicines. This review is for Humana insurance center well pharmacy , Not necessarily this location."
"Order my medication over 5months ago, request help for deductible 2 times with centerwell still requesting over $3000 for my deductible. Waiter for customer service to come back to the phone."
"Just recently switched over from OptumRx to Centerwell, when I changed my Medicare Advantage policy from United Healthcare to Humana. Frankly, I am totally unimpressed with Centerwell. Firstly, their website offers a chat option, but despite repeated attempts on numerous days, you are never able to actually get an agent. Why have this communication option, if it fails to function effectively? Secondly, once Centerwell submits a prescription approval request from your doctor, you lose complete visibility to the request on their website. It doesn't show "requested," the date of the request, or any other pertinent information. So, how exactly does one know what Rx's are pending doctor approval, if you can't see any information on the subject? Once the prescription is apparently filled, you lose visibility as to when it will ship, how, etc. The tech team at Centerwell needs to take some basic courses in UE/UI as it relates to their website. VERY disappointed with my experience thus far with Centerwell. They need to study their competition's website and learn!"
"Centerwell pharmacy was no help at all twice the canceled an order for my normal medication I received every month I tried to call my doctor and nurse but centerwell was no help"
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