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L & L Transmissions and Towing Inc.
8781 Alexander Road, Batavia, New York, United States
About the L & L Transmissions and Towing Inc.
L & L Transmissions and Towing Inc. is a reputable car repair and towing service located at 8781 Alexander Road in Batavia, New York. With years of experience in the industry, our skilled technicians are dedicated to providing top-notch transmission repairs and towing services to our customers. Whether you need a simple repair or a full transmission replacement, you can trust our team to get the job done efficiently and effectively. Visit us today for all your car repair needs!
Photos of L & L Transmissions and Towing Inc.
8781 Alexander Rd, Batavia, NY 14020, United States
Opening hours of L & L Transmissions and Towing Inc.
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of L & L Transmissions and Towing Inc.
"Don’t diagnose, charge for full rebuild then blame you for their terrible work, harness hanging bolts missing shifts worse than before. Useless warranty. Told me upon bringing it back that they couldn’t diagnose the transmission due to the obd2 port not working. I changed the fuse that fixed the port. Then I’m thinking well how did they know I needed 4700 dollar transmission rebuild if they couldn’t diagnose it?!?! How can you be a tech that cannot determine a fuse is blown! I’m pretty sure I paid $4700 to have a fluid change and pressure wash. I had another fleet truck in there they did an “upgrade” to the grounds the harness was dragging on the ground when I got it back. I didn’t know that’s what they meant by upgrading the grounds! Save your hard earned money from this place; don’t learn the hard way like i did. My engine runs exactly how it should. I canceled the check due to my truck shifting the same or worse than before. They don’t diagnose anything they say they just take your money and pretend all is well. They couldn’t diagnose a fuse for the obd port that’s tied to the cig lighter they made me “fix “ my electrical issues before blaming the truck further… To the responder, this is deflection because you don’t stand behind your work and service and you’re trying to make me out as a customer with no mechanical knowledge and justify the service I received. I forgot about the repair bill I got when the new transmission lines you put in weren’t put in their brackets and rubbed on the frame causing me a tow too. Just awful work! What about the other truck you left the harness unclipped and dragging on the ground? Is that my engine or electrical issue on that one too? You said you did an update to the grounds. What a joke you didn’t even bother to respond to that. In my world if I don’t finish a job or do it incorrectly I have to give a refund or fix it. Reluctantly I re issued payment to get my truck out of your hands. I reached out a couple of times even to see if I could get you to do something and you laughed and said to adjust the new kick down cable I put in that should have been something you did. So I shouldn’t have had to do that just like replacing the lines again and throwing a new fuse in to plug into a computer. It’s not an adjustable cable either, which you replied oh it’s just over adjusted from the factory too tight meanwhile it did make no difference anyhow because the internals of the “rebuilt” transmission aren’t right. You could have went old school and put additives and wood shavings in it and done better to me. You’re not sorry for my negative experience but rather the public consequences of such an experience."
"I must have the worst warranty company ever they gave you guys the run around but your turn around time was unbelievable. Everything is great with my car. Running great. Customer service was excellent. We communicated beautifully. I would highly recommend going here."
"10 out of 10! First time at this shop and they were very good. Prices are great and they did great work. I had them change my tailshaft seal, bushing, u joint and slip yoke. I also asked them to look at another issue that only happens occasionally. They were not able to replicate the issue I was having. Instead of selling me hundreds of dollars in parts that I did not need, they were honest with me and told me they couldn’t replicate the issue. This is a very honest and trustworthy shop. I will definitely use them again!"
"I would steer clear of this place if i were you. They won't be getting any more business from us or refered to them by us. Charged more than the "highest price" with no validity to why it was 700 more then the worst case scenario. And to add insult to injury...after having vehicle for weeks...which ok...covid has scrwed up everything for availability...our vehicle was scratched all to holy hell. Not only the passenger door down to bare shiney metal...but the windshield!!! The windshield!!! Had two HUGE gouges across the driver side and it continued over the side frame pretty damn deep. There is no way this much damage could have occured without knowing of the damage. The sound alone woukd have been apparent. AND...not done yet ...the vehicle drove yes...hence two stars and not just one...but everytime we reversed...it made a clunk or thud sound. At first i thought it was just imagination so had wife drive it without saying anything amd she heard the same thing. Also...i asked about warranty...this after spending nearly 4k!!! And response was, "whatever the manfucturer warranty is for parts." But couldnt tell me what that was...sketchy as hell and forced us to trade it in while it was still running!!! Totally unprofessional and will be voicing to anyone to STEER CLEAR!!!!!. After we done the work...many folks started telling us they would never go there. Which is surprising they still have over a 4 star rating!!!??? I should add...I had to call every 3-5 days to get an update. No one kept us in the loop the entire damn time. Frustrating experience all around."
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