Subway 1032 Union Road, West Seneca, NY 14224

"This was a great experience, the cashier / sub handler had amazing customer service, I absolutely love the quality of care that the employees show! I’d have to say my favorite employees so far would definitely be the two Hispanic women. They completely care about you and the service you receive. Food was made to a par (absolutely delicious) atmosphere amazing super clean! And everyone here is so friendly I love that! 10/10 will come again"

"I order a 6in beast 2-4 times a week at the Bowen road elma location. For $8. Purchased the exact same sub at the location in the Southgate for $11.99 still 6 inch. The sub was good but a 50% increase in price is disgusting. This will be the last time I eat at that subway. The owner of that location is clearly filled with greed and I cannot support that. I feel embarrassed for that person. I could never conduct myself professionally in a setting offering the same service for a 50% price increase. I like subway and I hope this owner figures out his finances because I refuse to be bent over a barrel and shown the 50 states. Greed is a horrible demon that has clearly gotten the best of him. If you'd like a mid tear sub at a 5 star price this is the place to be. Customer service was excellent but the owner of this franchise is an animal."

"Ordered online a sub with extra tomatoes. Received a sub with 0 tomatoes. Submitted a complaint online and quickly received an apology email from the owner, but no offer to make it right. When you take my money, don’t deliver what I ordered, and don’t offer to make it right, the apology is meaningless. Bad customer service from the owner."

"I would just like to share my opinion on this particular Subway. This is a bit different as I have not personally eaten here, however, I would just like to say how wonderful the owner of this establishment is! She goes above & beyond for her employees! She always takes time out to listen to them, she has compassion & understanding! She treats her employees like family! I can't tell you how much that means to me, as a mother of one of her employees!!! That says a great deal about this establishment!!! Thank you so much for putting your employees 1st!!! My Child speaks very highly of you & her fellow employees!!! In this day & age, it's hard to find a place of employment like yours!!! Thank you again ❤️"

"Went in here to grab an order but there was a heavier Hispanic gal that was behind the counter that night that approached me in a rather aggressive fashion I'm not sure what I did wrong but had some kind of a problem she approached me in a confrontational manner it seemed to be related to eye contact. She didn't seem to want to be there like she was on the edge or something ... Don't know what the problem was but it startled me Not a friendly employee"