Wendy's

"had an awesome experience at the drive thru at 12:15am on january 30th. the person taking my order and then handing me my food was attentive, and provided excellent service. will absolutely be returning."

"I’m not usually one to complain or leave a poor review but I used to work in food service as a manager, & the service here was unacceptable. First of all, I went in at 6pm on a Thursday. It was completely dead there, only one car in front of me in the drive thru & maybe a customer or two inside. I ordered one combo meal. When I pulled up to the window I smiled and said hello, the lady at the window looked at me as I greeted her and said nothing, she just walked away. Another girl appeared and I said hello and she just said “drink!” And handed me a drink with no straw. (I know they usually put the straw in the bag) then I waited for NO JOKE 10+ minutes for food. They could’ve simply given me a straw after I had already been waiting for a few minutes and let me know it’d be just a few more minutes… but that didn’t happen. I saw at least 6 people walk by the window, nobody acknowledged me. Then a guy with a cool gold necklace who looked like a manager came near the window and I had to get his attention, when I did I asked him for ketchup and a barbecue sauce in the bag and he walked away right at the end of my sentence without any acknowledgement. The whole time I’m waiting I can hear a crowd of employees talking and laughing really loud while I’m being neglected. When they FINALLY handed me my food, I said thank you & NOBODY said sorry for the wait or thank you for your patience or EVEN have a good day! Just handed me my food in silence so I opened the bag and they didn’t even put any sauce in there and I had to ask again for sauce. The workers weren’t being mean or anything, & they all seemed in a good mood but were just really careless and displayed really poor customer service. They need more training and the managers do too. I don’t want anyone punished but seriously… do better."

"I went today.. first off the cashier did NOT greet me. I ordered a number one no pickle, baconator fry and a lemonade. Got home bit into my hamburger and it was pink. No biggie. Took it to get another one check it and looked ok. Bit into it and this one Is worst! I called a couple times and its busy and i refuse to go back today bc it's not going to be pretty. Very upset about this and you wont get my service at this location anymore. Just check your food all the way through if you think about going"

"Ordered breakfast today.. very good experience. Ordered on mobile to try the free honey butter chicken biscuit .. and it’s AMAZING. Way better than I remember Wendy’s chicken ever being and the biscuit is SO good, and the honey butter I’m OBSESSED with. The breakfast fry things and the bacon chicken croissant are amazing too. 100% recommend! Service was fast and the employee was really nice ."