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Geek Squad
1 Galleria Drive, Cheektowaga, New York, United States
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About the Geek Squad
Geek Squad is a technology expert institution located at 1 Galleria Drive, Cheektowaga, New York, United States. Geek Squad Agents are available to help with any tech issues you may have, whether you bring your devices to them or schedule a home visit. They offer Total Tech Support, a membership dedicated to supporting all the tech in your home, regardless of where you purchased it.
In addition to repair and installation services, Geek Squad also offers in-home consultations with In-Home Advisors who can create customized tech plans for your home. They specialize in phone repair, Apple repair, computer and tablet setup and repair, TV mounting and repair, smart home installation, appliance repair, car electronics installation, gaming console repair, camera and camcorder repair, and more.
Geek Squad provides tech and appliance support online, over the phone, in your home, and at Best Buy stores. Their Agents are available 24/7, 365 days a year to assist with all your tech needs. They also offer Geek Squad Protection plans to ensure your devices stay in top condition beyond the manufacturer's warranty.
Whether you need help setting up, troubleshooting, or learning about new technology, Geek Squad is there to assist. Schedule an in-store consultation or visit their website for tech tips, articles, forums, and more to enhance your tech experience.
Photos of Geek Squad
1 Galleria Dr, Cheektowaga, NY 14225, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"MATT AT THE WAKDEN GALLERIA LOCATION, TOOK THE TIME TO LOOK INTO WHY MY LAPTOP WOULDNT CHARGE, LOOKED INTO MY PROTECTION PLAN ORDERED A NEW ADAPTER AND ALLOWING ME TO CHARGE LAPTOP (needed it for school). APPRECIATE HIM TAKING THE TIME AND HAVING PATIENCE WITH. WHILE NOT HAVING AN APPOINTMENT. VERY KIND AS WELL."
"The young man couldn't help me, however, he was able to walk my husband through what needed to be done and help me fix my computer. Thanks geek squad"
"If I could leave a zero star I would. I signed up for geek squad in the past this was an amazing service. This last time has been the worst experience . Did the company get bought out? They have had my computer for 3 weeks hasn't even been looked at according to there tracking it hasn't been assigned to a person yet. You have to wait 45+ minutes on hold just to be rerouted to corporate. The stores apparently can no longer answer phones. Corporate can not tell you anything more than what you already know. They say they'll send messages for you to be contacted but it never happens. I now need to go buy my son another computer before college start I will definitely NOT buy nor recommend Best Buy in the future. Will be filing a complaint with better business bureau"
"Matthew, Jen, and Michael all took excellent care of me at this location. My computer needed a lot of work, and they dealt with it in a timely fashion with beautiful results. They took the time to explain things to me and answer my questions, and did everything I asked of them and more. They even managed to recover the activation key for my Microsoft programs and reinstall after I needed a hard drive swap. Many thanks to the Geek Squad team! :)"
"I love them they helped me so much with my Mac book cleaning it and updating all my software and the customer service is great in person and on the phone haven't had a problem and also downloaded my adobe for me making it easy to do all my projects."
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