Starbucks,

100 Center Place Drive, Rochester, NY 14615

"Absolutely no offense to the workers here but it's got to have 2 stars until Starbucks fixes their issues. Sad I can't go... but we just can't support this company with how their acting. Nice employees, wish they had a better boss."

"Very busy location appearing to be under-staffed. Baristas we’re doing their best but appear to be drowning in work with little to no support from management. Could easily support 1-2 more employees to clean up and take orders. No atmosphere to judge and people only enter to avoid sitting in the drive-thru for 20 minutes."

"I had a wonderful experience at Starbucks! The latte was both delicious and hot, and the matcha frappe was fantastic. The baristas were very nice and pleasant, contributing to the welcoming atmosphere. The drive-thru service was quick and friendly, and the coffee tasted absolutely great. I'll definitely be returning for more!"

"Service at this Starbucks is always very good and the line is usually on the shorter side. However what prompted me to leave this review was an incredible act of kindness. I had to put my dog down and was taking her out for one last fun day beforehand and stopped to get her a pup cup. I told the barista it was her last day so could we have a bigger pup cup. They gave me a big pup cup and gifted me my coffee. I started crying at the window. Thank you so much for your act of kindness. Emmie was thrilled with her treat."

"Everyone is so great! When they had a fire alarm go off a while back, they were so kind. I was sent to another Starbucks, but that Starbucks didn't want to make the order. Came back here and they helped me out. Everyone was so nice. Iced Americano is my favorite."