American Flag Self Storage 362 North Reilly Road, Fayetteville, NC 28303

"Kind office staff, secured storage units. Don't care for the lights on the timers in the hall, sometimes my climate controlled unit is way too hot!"

"Talk about kicking someone when they are down. I was visiting family after my brother died and needed to store my things. After visiting many places, I settled at this location because the female in the office assured me that my belongings were safe because she lived on site. Both of my vehicles were broken into. My car window was knocked out and random personal effects were stolen. My truck window was slid down and my subwoofers and Amp were stolen. The thief UNBOLTED my subs! (Where is the CCTV footage? ) I was not contacted, they said they couldn't reach me. No report was filed, I want even emailed. A few months later, my account was passed due because they raised the rates during Covid-19, and guess what miracle happened, I was contacted. The female tried to sell me some garbage story about her having Covid at the time, how convenient. The break in happened 9 months after I parked my vehicles, and I found out A YEAR LATER after I got over my fear of traveling internationally during a global pandemic. Unacceptable. I have a strong dislike for this company. They lied, it was an inside job because no other vehicles on the lot were disturbed. I asked for a report abs all they sent me were photos.... GARBAGE STORAGE FACILITY WITH GARBAGE EMPLOYEES. I'm poor, steal from the rich and leave us poor people alone. We work hard for our belongings, stop stealing. The level of h.a.t.e. I have toward that lady is immeasurable. She's a damn liar."

"This place is the best. I have been storing my stuff here for years. The location is clean and the staff is friendly. Every single time a hurricane hits my stuff is always safe and nothing gets ruined! I know some people who has gotten their stuff ruined at other storage places, so this is a big deal. If you want a great place that will keep your stuff safe, come here."

"Shannon is awesome. She catered to my needs and was very knowledgeable. Her recommendation for the size I needed was straight to the target. Facility is clean and hours for the gate access is very convenient."

"The storage unit itself was fine, my issue came with the billing. I returned from a deployment and cleared my container, however I cleared it on the first day of the next months billing cycle, therefore I was charged for an entire month, when I only used it for half of one day. I asked if they could prorate it and was told that wasn't their policy. I am sure I signed a contract that identified that in advance, but I still feel like it is poor customer service and I would not recommend using this company to anyone else."