Once Upon A Child - Syracuse, NY 5775 Bridge Street, Syracuse, NY 13057

"Hello, I am writing this message for the reason that today I passed by the store and received a very bad gesture from one of your cashiers. This did not look good at all. I gave her the money kindly in her hand and when she handed over the change she threw it at me. The counter was practically like that and he says thank you and leaves and leaves my hand outstretched but it was a very bad gesture in the attitude with which he did it seemed like a very racist gesture towards me. It is not the first time that I have said this to you like that and That's not good at all, sarcasm makes people feel very bad. I hope they can treat customers better."

"Buying here is good. Selection for younger kids is great. Once you hit 3T, the selection drops off significantly. Selling here isn't worth the effort. I brought in probably 50 pieces of clothing ranging from 6m - 2T. No rips, stains, or visible wear, and well washed. They took 2 pieces of those for an amazing $3. I go back each season to buy clothes, but when outgrown they are donated. Store's staff has always been pleasant and helpful. The one time we needed to use the bathroom, it was clean, had a good diaper changing station, a toilet shorter/younger kids could get on with minimal help, and a good amount of toilet paper and soap (the public toilet details you never cared about until you had kids)."

"Very nice store. Wish we could have used it when our kids were little. But now it’s great for the grandkids. Huge selection of just about anything that you could possibly want for kids. Clothes toys even shoes. Really really good prices."

"This is the second time I’ve brought clothing to this location and they told me my clothing had pet hair on the items. The snow pants had been freshly laundered and the rain jacket was under 3 years old. Decent prices for a used store but their criteria for accepting gently used clothing is bogus! There is zero per hair on these items and as stated both are under 3 years old."

"I went shopping at this particular location for the first time (10-27-21) an was very impressed! It's much bigger than the one in Henrietta and the aisles are wider, an the clothes are always in great shape. There was a great selection of shoes an toys. I got everything on my list an the cashiers were friendly an outstanding in courtesy. I will be back !!!"