Ashley Store 7515 Oswego Road, New York 13090,

"Can't remember his name but the gentleman that helped me was very kind. I didn't find what I went in there for but he was very helpful in helping me find other items that were on sale for good prices which includes some wall accent frames, living room rug and very comfy pillow which I'll be back for some other pillows that we're cooling pillows that seemed incredibly great! I recommend the Ashley store in Liverpool cause of this guy(wish I knew his name). Store was clean, organized and friendly staff. I'll be back. Doesn't hurt to go in for a quick look, u never know, u might just find something! Or a few things.. they do have a great selection of clearance section in the back too."

"Messed up my order from the beginning. I ordered a twin adjustable frame an they order me a queen mattress. I noticed it when I got home,called the store and ir took numerous phone calls to correct the mess up.. I finally was refunded the difference in price of the mattress but after requesting an amended purchase order they said they would email it to me. Ie was not emailed, so I requested them sending it to me by mail and I was assured I'd get it sent to my house. A week later I still haven't received it. Apparently after they make the sale they do not care about the customer or customer satisfaction!"

"I was shopping for new bedroom furniture and Patty was the sales person that helped me. She answered all of my questions to the best of her knowledge and went to management for any questions she wasn’t 100% sure about. She was not pushy and allowed me time to browse the store and make my decision, without following me around like a watch dog. I will be buying more furniture from Ashley again in the near future!"

"Great customer service and the sale prices were very reasonable. We purchased MORE than we planned because Dan spent the time to talk through our needs, show us options, and applied some sale pricing. Our experience was so positive that we called the competitor where we had placed an order and canceled that and bought the item from Ashley instead."

"I was struggling to find the perfect couch. One we previously found did not fit our living area so we decided to go to Ashley instead to keep searching for the perfect couch. There we met Dan who was very helpful and showed us couches specific to our needs and budget. Not long after, we found our perfect couch for a great price. Thank you to Dan who helped us with our purchase and informed us on everything we needed to know !"