Advance Auto Parts

"Went to find a 22mm impact socket. None else had it, but Advance Auto did."

"Came in 10/02/23 close to 745p. 2 staff, a male and female came and and changed my battery. Very friendly, very professional. Outstanding customer service by these two staff. Keep up the great work."

"2 weeks ago I purchased seat covers in Yorkville. I decided to return the seat covers but took them to my local Rome store. For some reason the seat covers didn't appear on the computer screen at my local store but i did have proof of payment for the seat covers printed on my paper receipt. Anyway the manager, Mccaskill, unapologetically told me i had to drive back to the original store to clarify the matter. I asked politely if a National company could do better and possibly call original store to rectify situation but was told no. I had to drive all the way to original store. The car seat covers showed up on the computer and i was refunded the full amount. Tbh, I was FLOORED to find out the manager who refused to help me is the areas General Manager and is in charge of BOTH stores! I hope this survey makes it over his head. Seriously… sending a disabled woman on a fools mission when Mccaskill could have resolved the matter himself is shameful!!"

"HUUGE LIARS AND CANT FIND NOTHING . Wasted 30 minute drive each way two days in a row. Drive 30 minutes one day to be told they can’t find an item in stock (1) instock and go to the other rome store on the opposite side of town. They have 2 in stock and can’t find. The next day I call and have them to have it ready , another 30 minute drive each way and nothing and John who works at the BLVD store by moes was rude and said nothing he can do when Erie BLVD store said they would call and have them ready there. Wasted 2 hours of driving 40$ in gas for a 5$ plastigauge to help rebuild a motor. They don’t know how to pump gas no wonder they don’t know what the part is."

"Very clean and the workers are very nice and helpful..I was looking for oil for my car and headlights the gentleman also showed me how to open the compartment on my headlights..sadly he wasn't able to help me install them but it was easy enough once he showed me also my car does not use the oil I thought I had to buy synthetic oil is what I needed..which I'm glad he helped me with all this...I will be returning..."