Starbucks

"I like the current staff here. Baristas prepared drinks perfectly. I love it when I'm handed a drink, take a sniff and a sip followed by an inadvertent smile. Adding to my list of awesome bucks"

"Came in around 8pm. Ignored by the 2 employees behind the counter who were talking and laughing together, barely looked at me and otherwise didn’t acknowledge me at all. I waited 7-10 minutes for someone to come help me. Eventually another employee came out from the back and gave me an icy look and took my order very deadpan. Worse, when I finally got my drink, I realized they didn’t even add the flavor shots that I paid extra for. Awful experience. Day shift might be fine, but I won’t be coming to this location again."

"Came in to get some coffee. Place was not busy, 4 cars lined up in the drive through. I stood at the front counter waiting for an employee, but was ignored for 10 mins while the employees went about their business; not even a hello or acknowledgement. There were 4 employees behind the counter. Another customer came up and was immediately greeted and helped. I waited another 3 mins after the other customer was finished, then left the place. Not one of the 4 employees inside said hi nor any acknowledgement."

"I am allergic to milk and cannot have much caffeine at all, I can’t order any coffees here because every single time I have they either put real milk in it or didn’t give me decaf. The order specifically said “almond milk” and “decaf” on it. They have apparently gotten better In recent weeks but I still can’t trust them. If my family goes here I usually just get a tea because I know they can’t mess that up unless they give me something completely different, the tea is good and my family like the taste of the drinks they get."

"I got a meeting here. I found that this franchise is cozy with a lot of tables and chairs in and out of it. I don’t see much of it in other Starbucks outlets in Buffalo. It has a wide range of parking spot and the staffs are really awesome for customers service."