Tim Hortons,

424 Main Street, Buffalo, NY 14202

"Bathrooms are locked at 745 w close at 830, workers claimed they had deep cleaned (lol, sure you did) and didn't want anymore customers . Lazy, sullen, inhospitable employees. LAZY. LAY-ZEE."

"I took the number 5 for my breakfast. I liked it. I also tried the Boston cream donut. It tested fresh."

"woman who served me today had an extremely nasty attitude, charged me for two drinks and then insisted I should have corrected her when she read my order back. (she did not say two drinks when she read my order back) completely unprofessional and it’s obvious someone needs to be retrained and they should all be wearing name tags."

"Four of us came in and ordered drinks- there was apparently only one employee taking ordered and making drinks, so each time a new customer came in, the worker stopped making our drinks to take their order and if it was easy, to make theirs. It took about 20 min to get our drinks, and I wasn’t prepared for that amount of a time commitment, so it was a bit of a surprise. But the drinks were good when we got them."

"I did a Tim Hortons App order for. Ham Swiss Sandwich. I did check to make sure it was ham & the correct bread before I left. I didn’t fully open the sandwich. When I went to eat it they toasted the roll (I did not asked to be done) I had Orange American Cheese on it, instead of Swiss. I tried calling the store no one picked up. My drink I ordered was not correct either. The service there is poor. They act like customers are invisible when standing in line or just ignore them when they are trying to ask them a question. One worker a month ago was sitting on the counter by the cash register."