Vietri Inc

"I spent over $450 on plates from the Outlet in NC and was very careful to ask if the plates would stand up to daily use, how to wash them, etc. I was promised they’d hold up well and if there was any scratches just use barkeepers friend. Unfortunately the plates look so bad after 2 years of use they cannot be displayed at my house. I tried barkeepers friend and it made no difference. I use high quality silverware as well, so it’s not the silverware, it’s the Vietri products. Vietri customer service, while very nice, said they would allow me 50% off at the regular store so essentially I’d pay again for what my experiences tells me is poor quality ceramics that cannot withstand daily use. Please be careful when selecting and know it may not hold up."

"Stopped by there this morning because my wife loves and owns a lot of their plates and cups. Had several more picked out and standing at the register to check out. Only the clerk and another customer were in the outlet. The other customer asked the clerk about availability of a platter. The clerk looked it up and said none were in stock but she would go in the warehouse to look. The other customer suggested since she was still shopping that the clerk could look after checking me out since I had already been standing at the register. I thanked the other customer and expecting the clerk to complete my purchase. Much to my surprise the clerk promptly walks back into the warehouse. That is customer service. I’ll never go back to that place ever again. Lost a customer today."

"a high-end Italian home decoration store. Very artistic. Quite expensive. This is nice place to visit with friends after you finish a walk in the nearby trails (river walk or Occoneechee Speedway trails)"

"Gorgeous ceramic dinnerware. The outlet store prices are about half off retail, but the selection varies. Great spot to buy unique wedding gifts or to take out of town guests."

"Smaller store than I anticipated but still a decent selection of mugs, platters, dishes, silverware, etc. A few prices were great bargains, others not as much. They also have home fragrances, which was a surprise. The staff members were also super nice."