Life Time

"I have been going to this gym for over a year and it has been the best decision i have made in my journey to healthier lifestyle as a mom with kids. I used to go to different gyms but i wasnt able to find a gym that provides adequate activities for my kids. It could get hectic with the amount of kids at the center but as long as each kids become friends and are able to adapt to the kids center, its mostly a successful 2.5 hr stop at the gym. there are a lot of activities the kids can do during the time you exercise and sometimes they have different activities going on per hour for the kids. as for the exercising areas for adults, its tough during peak hours so i try to adapt to the availability of the equipment. (also you can ask people how many sets they have left and will be surprised how accommodating they will be). I personally feel like gym is my extended home due to the members that attends the gym & the employees that work at the woodstock location. lastly, Chelsey & James are the lead rep at the kid center & aquatics. they are very attentive to parents needs and are able to provide assistance on needed basis. Brooke is the lead concierge rep and she is able to navigate you to right direction if you have any questions about the membership/other information. everyone is very personable at the gym."

"NASTY place is nasty, and I think have bed bugs. Band-Aid been on that floor the shower I use for four days so that lets me know they never clean showers. They got bed bugs. I never see the staff using disinfectant or any cleaning products. disinfectant or any cleaning products or cleaning stuff is nasty, lazy and rude. nasty and disgusting there and it is nothing like the Alpharetta location. the towels, have light black specs on them and never smell clean. Obviously NO management like Alpharetta. Hot tub been out of order for over two months"

"If I could select zero stars I would!! We have been with lifetime for over five years, at first the service was amazing and as the years went on service dropped significantly. My parents moved to Woodstock changing their fantastic location in Alpharetta to Woodstock lifetime. My parents are elderly and my mother has knee pain limiting her walking, so she uses the pool to get her daily exercise in. Well she cannot walk all the way to the women's locker room so she has been using the family room since they started going to lifetime. Now they're telling her that she needs to use the women's locker room and not the family room which is significantly closer to the pool. The general manager Todd tells my mom that she can't use the family room anymore, when my mom expressed that she cannot walk to the locker room. He was very rude to her and told her she has to use the locker room or she has to go to another fitness center. I have never heard of such a thing before. Usually businesses accommodate the needs of the customers specially the elderly and this place very rudely tells my mom to go somewhere else..like she didn't matter. If it was your own mom would you do the same thing? I don't think so! Very insensitive, rude, no empathy at all. People like you should not be managers..very sad that this location has hired a manager like you!"

"Not sure who the pool operator is for this site . Rust everywhere, missing caps on the floor pool causing open holes, if someone is hurt your a minute away from law suit and shut down. The deck is very dirty and unsanitary with leafs and dirty. The vacuum was left out today on pool deck as member’s where swimming. The spa inside mens is so rusty it should be shut down and cleaned and maintenance. It’s shame the whirlpool is down for update and maintenance still. Guess I’ll cancel my membership and find a new place. The fitness area is in better shape that’s it."

"Terrible Experience! Please Read The location itself is great, and the front desk associates are very personable. But lifetimes accounting office has refused to reimburse me for the last years premiums I was unaware I was being charged since I cancelled my membership last September. It’s unfortunate that the Gym Industry and lifetime included beats up there customers with their unwillingness to resolve simple billing disputes. I cancelled my gym membership last September but lifetime simply stated they have no record of such thing, even with them knowing my last check in was a year ago they still refuse to reimburse me. This issue has costed me over $1,100 that I was unaware I was being charged. I feel scammed."