The Pool People,

18627 Northline Drive, Cornelius, NC 28031

"Unfortunately we did not have a positive experience with The Pool People this summer. We bought a house with a pool mid-June and were looking for some help to open it up immediately after closing. We contacted pool people and were able to get on the schedule no problem. However, we experienced multiple appointments being cancelled with just an hours notice. If it was a one time situation then I could understand, but this was a pattern with a different excuse each time. When we contacted the company about our frustration we received an extremely unprofessional response from the owner stating that he has over a hundred clients they are trying to get to and it’s not his fault we decided to open our pool late. I can understand being busy with other clients but if that’s the case, I would appreciate my time being respected by not scheduling us when you can’t make it or letting us know you can’t take on additional clients at this time. Additionally, the pool was never opened properly in the couple visits they were able to make and we were given false information about our salt water cell. Overall we were extremely disappointed and would never consider using the pool people again."

"What can I say short of Amazing! I was stressed due to working with my pool contractor for over 8 months and my hot tub was not keeping water properly and pool looked dirty from white plaster. Tim came in same day (within an hour) to out my mind at ease. He, corrected all my settings and had a tech to clean my pool all at a fantastic price! I’m relieved and extremely grateful. He actually took the time to educate me on pool maintenance. Great guy! Great Company!"

"Tim and his crew continues to impress. I scheduled them out for a pool leak issue. While speaking with Tim, I immediately knew they were the real deal with experience behind them. He taught us so many things about our pool that we couldn’t have learned in 10 years of pool ownership. Tim mentioned they also offer the service of pool maintenance and cleaning. We couldn’t be happier with our decision to try them, our pool is always clean now and even if it looks like it doesn’t need vacuuming they still vacuum it! I would highly recommend both The Pool People!"

"Awesome customer service. Always willing to help. Extremely reasonable. Don't hesitate to contact them! You won't be disappointed. I promise!! I got to send that man"

"Returned calls and questions quickly. I had a lot of questions and they were very patient with me. I appreciated the level of professionalism. I would and have recommended."