Office Depot
1235 Silas Creek Parkway, Winston-Salem, North Carolina, United States
About the Office Depot
Office Depot is a one-stop shop for all your office and home needs, conveniently located at 1235 Silas Creek Parkway in Winston-Salem, North Carolina. As a leading electronics store, furniture store, home goods store, and general retailer, we offer a wide range of products to help you stay organized, productive, and comfortable in your workspace. Whether you're looking for office supplies, computer accessories, ergonomic furniture, or stylish home decor, you'll find everything you need at Office Depot. Our friendly and knowledgeable staff are here to assist you in finding the perfect items to suit your needs. Visit us today and experience the convenience and quality that Office Depot has to offer.
Photos of Office Depot
1235 Silas Creek Pkwy, Winston-Salem, NC 27127, United States
Opening hours of Office Depot
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
10:00 - 19:00
Sunday:
10:00 - 18:00
Reviews of Office Depot
"The employees are nice, but the processes are ridiculous. Have to be told that State Farm now offers insurance on my $10 mouse, turn it down, then insurance on my $7 usb, turn it down. I state that I just want to pay for my two items and that’s it…but then “have you signed up for our $50 premium membership.” Then “how much” not “do you” want to donate to this random school….finally make it through 3 customers going through all that with one clerk, while multiple other workers are doing other things. Then to the print area…usb area not working. Finally get to a print worker and it took literally 15 mins to get 40 pages. Asked for my phone number (twice), address, tons of other info and then my kids social security number (joking on the last one). All of this to print 40 sheets of paper. I should have been in there 5 mins and it took 35. The people are nice, but OD is stuck in 1998, and it’s no wonder so many locations are going out of business."
"I’m so pleased with the experience I had today at this location as soon as I walked in, I was assisted voluntarily by Cuban, and even as I was on the aisle studying what I was looking for another associate - Linda offerree her assistance to me! I don’t do reviews often at all, but I thought it was very noteworthy today!"
"They were short of staff so self service had to be utilized for copying, scanning, and faxes. It was a quiet atmosphere and customers were maneuvering as best as they could with the self service area."
"I went to the copy and print area, where no employee could be found with 5 customers waiting. Adam showed up calling out for Tim, and Tim was nowhere to be found, so Adam started helping customers. Then a female employee without a name tag showed up. I had 7 notebooks that I wanted to cut down. I have had this done several times before. I was trying to explain to the employee that I wanted only some of the length to be cut off from the top because it would cut my headers off, and I usually get some cut from the top and the bottom. Not listening to me, she said she would just cut it all of the top. I then said, no, I didn't want that and explained why. I made markings on them to show to cut some off the top and some off the bottom. I asked her if she wanted to cut one first to make sure it would work before she cut all of them, and she said, "Not really," and just stood there staring at me, saying nothing else. The whole time, she had an attitude. She went over to the machine, did what she needed, and then brought me a piece of paper to see if it would fit. It was snug, but I said it was fine. She then informed me that 2 of my notebooks were slightly larger, which I appreciated because I didn't realize. She said she would just cut them all the same. I tried explaining that wouldn't work because then the slightly taller one wouldn't fit because the paper was snug. Obviously annoyed, she just stood there and stared at me. At this point, I have had it. I ignored her attitude and her not listening to what I wanted. The General Manager walked by, and I asked him if he wanted to help because she clearly did not want to. I then explained what happened, and the employee interrupted and said she didn't say "not really' which was A COMPLETE LIE!! Then he said it must just be an understanding. NO, Adam, there is no misunderstanding, and that is the wrong thing to say to someone who has received horrible customer service and is now being lied on. I then went through it again, and she kept interrupting, only making me more frustrated. Adam listened to what I wanted and went back to make the cuts. Meanwhile, this employee talks about her lunch break and that she needs to get her medicine. He returned with my notebooks exactly how I wanted them, and then I thanked him and told him I needed to pay. He said he wouldn't charge me and that it was just a misunderstanding. I could tell he wasn't comfortable handling conflict. Adam: While I appreciate you trying to help, and you had good intentions of trying to diffuse the situation, let's be clear...there was NO misunderstanding. Your employee was VERY rude, and I let it slide until I finally had to say something. I will not tolerate you telling me I misunderstood or your rude employee calling me a liar. Absolutely not. However, I appreciate your help and effort in making it right."
"Store staff always very helpful and friendly. If they don’t have items in their store they’ll expedite ordering and have it in a day or so. If item is on sale through another retailer for less, they’ll match or beat the other store’s price. Store is always clean and organized."
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