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Backyard Leisure: Hot Tubs and Pools
3501 Capital Boulevard, Raleigh, North Carolina, United States
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About the Backyard Leisure: Hot Tubs and Pools
Backyard Leisure is North Carolina's premier hot tub and swimming pool store, located conveniently at 3501 Capital Boulevard in Raleigh. With additional locations in Kernersville and Concord, we offer a wide selection of above ground, inground, and hybrid swimming pools to suit your backyard oasis needs. Our extensive collection of hot tubs from over 6 top brands ensures that you will find the perfect relaxation spot at the lowest prices possible. Our Price Protection Guarantee gives you peace of mind when making your purchase. Looking for a Swim Spa? Our hot tubs, gym, and swimming pool all-in-one solution is the perfect combination for your home. Our knowledgeable and friendly staff are here to assist with all your pool and hot tub needs, ensuring a seamless and enjoyable experience. Visit us today and let us help you create the backyard of your dreams at Backyard Leisure: Hot Tubs and Pools.
Photos of Backyard Leisure: Hot Tubs and Pools
3501 Capital Blvd #124, Raleigh, NC 27604, United States
Opening hours of Backyard Leisure: Hot Tubs and Pools
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Backyard Leisure: Hot Tubs and Pools
"Terrible installation team worked on my pool when they felt like it. Didnt even put the steps together. Manager said he had them assigned to other jobs, but that's not my responsibility. Pictures are how they left my pool, stating they do not backfill dirt they moved to level the pool. My gut told not to buy from these guys, but I didn't listen, this is the end product. Had to even tell them put their trash on the road for pickup. Deserves no stars vs one"
"Dave was fantastic to work with in purchasing our new hot tub. We found the one we wanted with the right configuration at a great price. We drove over an hour to find a bullfrog dealer and are super happy with the A7 we purchased. Dave also helped us pick out the right jet packs and was super knowledgeable about the tubs and explained the many benefits of bullfrog tubs."
"I would purchase elsewhere, unless you like being lied to over and over like a shady car dealer. They held my money and didn't actually order my tub until 4 months later (verified through bullfrog). It took 6 months to get my delivery, which should have only been 4-8 weeks if they wouldn't have floated my funds to pay for previous customer's orders. Seems to be a common issue here, with no communication and no cares. Bullfrog deserves a better dealer in this area. I also could have gotten a better deal if I would have purchased in another area of NC (yes, I checked)."
"We tried to buy a hot tub in June. On 06/19 I contacted BackYard Leisure in Kernersville NC inquiring about a BullFrog Hot Tub. They provided quotes & we ran through some questions (timing of hot tub,etc.). I was told 12 weeks for the hot tub to my house. On 6/21 I completed the financial transaction through GreenSky Financing to pay in full for the Hot Tub Between 06/21-09/01 I received zero updates on the status of my order. Starting in September I started to contact the merchant weekly inquiring on the status of the hot tub. Each week I was told that the hot tub was on delay with the Manufacturer (BullFrog) & that it was in production. When I would call I would get different sales reps & sometimes I was promised they call back & I'd never get a call back. The behavior was very concerning. Best way to describe it would be I was getting dodged. After a month 1/2 of numerous emails, phone calls, multiple conversations and being told the manufacturer was in delay I decided to call the manufacturer & inquire directly on the status. The manufacturer informed me that my hot tub was not released for production because the dealer had not paid them/released the funds to make the hot tub. They told me at this point I would be 8-12 weeks out if they got the funds. I immediately informed the dealer, GreenSky Lending, Kernersville Sheriff's Office, FTC & BullFrog of the issues requesting cancellation & refund of my funds. Store is unresponsive to my emails & requests to cancel."
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