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Choice Pool & Spa
10016 Capital Boulevard, Wake Forest, North Carolina, United States
About the Choice Pool & Spa
Choice Pool & Spa is a premier general contractor and store located in Wake Forest, North Carolina. We specialize in creating custom pools and spas for residential and commercial properties. Our team of experienced professionals is dedicated to providing top-notch service and high-quality products to meet all of your pool and spa needs. Whether you're looking to install a new pool, upgrade your existing spa, or simply need supplies and maintenance, Choice Pool & Spa has you covered. Visit us at 10016 Capital Boulevard to see how we can turn your backyard oasis dreams into a reality.
Photos of Choice Pool & Spa
10016 Capital Blvd, Wake Forest, NC 27587, United States
Opening hours of Choice Pool & Spa
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 16:00
Sunday:
12:00 - 16:00
Reviews of Choice Pool & Spa
"Good people but after a while, couldn’t get them to respond to problems I was having for months. Fireplace Island came with the damage door after months of requests. It still has not been replaced. Spa was serviced and jets were broken during the service call. Been trying to get them replaced for months."
"Had stopped in prior to today to look at spas. Just got scammed by their website's "enter your email and phone to shop our sale" offer, which makes you think that if you give them that info then you can see the prices. Nope, it sends you to an image to screenshot and bring to the showroom. Just scamming people to get potential customer's contact info. Then... I go down to the showroom to see these sales, and the showroom is closed during their business hours. Doors locked, no one answering phone, sign on the gate saying they are at the State Fair and re-opening 10/13. This is 10/15. All cash buyer, was willing to buy today, will never buy from this place now. At this point I would expect to get the thing home and for it not to work, and for them not to make it right. Comes across as a skeazy local shop lacking professionalism. Never coming back. This is why people buy from big box stores. It's not just the prices."
"Bought a 12K Four Winds spa from Choice Pool and Spa in 2020. Called them to purchase new pillows for my headrests. Was told they no longer make pillows that fit this type of spa. The newest pillows are too long and I should simply tear the one receptacle out of the pillow and silicone it to the tub!!! NICE ....... you spend 12k on a tub and then get told we no longer have replacement parts for it and they offer no apology and cannot understand why I am unhappy. Probably not a good idea to purchase this brand of spa if they cannot support it."
"I just got my swim spa delivered yesterday. I asked more than one time prior to delivery about the start up process and was told that when it is delivered they would send a chemical care package and walk me through the process. I did receive the chemicals; however, no one walked me through the process. Choice told me today that they can not help me because they have customers in the store. I responded, “I am a customer.” Scott referred me to the manufacturer website and to download the 55 page owners manual. I will figure it out on my own, but here is my review. Choice is super nice, wonderful to make a sale, and happy to take your money…but once they get your money, you are on your own! You become old news and the folks shopping become priority to Choice. There are a multitude of places to purchase from. Choice dropped the ball on this one. Do not recommend due to lack of follow through. Thumbs down when I needed them the most!!!"
"Let me start off by saying that working with Johnna was a tremendous plus. We must have talked several time prior to the purchase and after the purchase. She has been the best sales person you could ever want. A few ways to describe her are: professional / she knows her products / helpful / friendly / goes above and beyond the call of duty / teacher - has helped me set up the tub and always takes my calls if I need help / and now a friend. As far as the Wellis spa goes - it is awesome. I purchased the one with lights / sound system / and many jets. I am in the tub every chance I get. We also purchased an XO grill and it gets an A+ rating. Totally recommend this place if you are looking for a hot tub / grill / pool / patio stuff. Thanks Johnna…… Mike Mastro"
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