Big Bear Cabin Rentals | Franklin NC

"Cabins are in great location and have nice layouts. When we stayed it was infested with big ants and they were crawling over us all night that didn’t go over well with the Mrs so I doubt We will return."

"Great location...BUT, the Fox Den cabin had a broken drier, clogged drains, broken rocker on the front porch, out dated smoke detectors, inadequate number of towels, broken ice dispenser and significant dampness and moldy smell. When called the office I was told pleasantly, "There is nothing we can do about it". The value of the rental was not even close to the experience. Customer service was not, it was only, "There is nothing we can do about it". The next renter should first inquire about the state of the laundry room... I cannot recommend Big Bear as a company, or the Fox Den as a cabin, "There is nothing I can do about it"!"

"I was so excited to go to this place but when we called around 11am they told us we couldn't go there until 7 pm so they could clean. What are people supposed to do for hours until you can finaly go check in. They also accused us of having more people there than we told them because they saw another car with people in it which was our daughter, her boyfriend and his parents. It was a huge Mix up. We ended up asking for our money back. We found another place called Sleepy Hollow Cabins it is wonderful. I'm so happy we came here instead."

"Stayed here 4 weeks ago. Super clean nice locations. Couldn't ask for more."

"Our family rented this cabin for 5 days and we couldn’t have been more pleased. We enjoyed everything about its location and our stay. House was like a home away from home but with the North Carolina view. We will be back for sure ... HIGHLY Recommend"