Leslie's,

8500 Pineville-Matthews Rd, Charlotte, NC 28226, United States

"Very very bad customer service. The tall white guy treats you rudely and does not help"

"Great service and friendly staff. There is a lot to choose from on their menu. I enjoyed the food. I appreciated that they open so early in the morning."

"I experienced the Worst customer service ever in this store on 6/2723 at 3:30pm. I purchased a Polaris automatic pool cleaner and needed it serviced. Came in 4 weeks ago was told there were 14 ahead of me come back in 4 weeks. I came back today and now they are saying they will Not take any more units as the repair shop is full. I will never buy anything from Leslie pool again!! I would encourage ever Consumer out there to Do the same and take your hard earned dollars elsewhere. We need to stay Vito g with our DollR and start demanding we get great customer service again."

"I do not often rate retail locations. Retail is a hard job. This location for pool supplies is an exception. When I recently went in ( for an incredibly small purchase) I found the knowledge professional give me the insight and attention you would expect from a massive purchase. He knew his products. He did not attempt to “up sell”. He simply took care of my needs. I have actually told 1/2 dozen friends. Well trained and exceptionally engaged."

"Staff has always been super courteous and helpful. Even when you don’t buy some thing I get my water tested there all the time and they don’t have a problem with it. They don’t try to sell you unnecessary chemicals and they just tell you what you need to do in order to get your pool looking fantastic. They have a really good app as well so you can look up your treatments that you need to do."