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Sun-Surf Realty
7701 Emerald Drive, Emerald Isle, North Carolina, United States
About the Sun-Surf Realty
Sun-Surf Realty is a premier real estate and travel agency located at 7701 Emerald Drive in the beautiful coastal town of Emerald Isle, North Carolina. Specializing in vacation rentals, property management, and real estate sales, Sun-Surf Realty offers a wide range of services to help clients find their perfect beach getaway or investment property. With a team of experienced agents and staff dedicated to providing exceptional customer service, Sun-Surf Realty is your go-to destination for all your real estate and vacation needs in the stunning North Carolina coast.
Photos of Sun-Surf Realty
7701 Emerald Dr, Emerald Isle, NC 28594, United States
Opening hours of Sun-Surf Realty
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Sun-Surf Realty
"Absolute joke of a management company. We stayed in the Just for Halibut East house in Emerald Isle. When we got there on Saturday evening, there was something wrong with the AC. After our first call on Sunday, they came out on Monday to put in some Freon. It did absolutely nothing. We called and let them know and they did absolutely nothing. The house reached 89 degrees for 3 days!! It was over 90 degrees outside, and it still felt better outside. We had children who were overheating and pets. We called Sun Surf over a dozen times to get us placed somewhere else or to at least get window units and we had to bring it up and go pick it up!!The window units that were placed in the home cooled only 1 bedroom, and the living/kitchen and other 2 bedrooms were still 89 degrees. After multiple calls, Kathy, was snarky and rude. She told us to "Go outside and sit on the beach and enjoy the beach"??? After 4 days out of our 7 day reservation, it turned our vacation miserable. We had to leave early because our 1 year old was overheating. After all this, the owner of the house and the management company ARE NOT GIVING US A PARTIAL REFUND! Can you believe this??? We can't wait to take them to court and all the reviews are TRUE!! It is not worth it. You do not think you will be the family that goes through this, but we were. Absolutely disgusted with the service and the outcome and we are looking forward to taking this company and the landlord to court."
"If I could leave no stars I would. Kathy is very unprofessional and we will not be booking any houses with Sun-Surf Realty in the future. I think this has to be the worst management company in America. Clearly, I am not the only one experiencing such a horrible level of customer service after looking at other reviews. Such a shame companies these days do not value their customers. All they care about is the $$$ even though its clear that once you get there its NOT worth the price and is not what was advertised."
"These people are the WORST!! Terrible customer service. Don't really seem to care about the people staying in their properties. Spent WAY to much money for this kind of treatment. Had many issues with our stay and none of them were handled, as the staff was completely unresponsive. Never dealing with this company again."
"Half the AC (power) outlets don't work, the empty pool was left uncovered and we worried our children would fall in, there were cockroaches, the banister on the stairs was wobbly and we worried about falling down the stairs, the kitchen and bathrooms were very outdated. The router is old and the WIFI is shoddy. Never trust your vacation to these people."
"We had a wonder stay at the beach and no problems with the condo. COVID made key pick up and drop off probably a little easier. Got a good price for a nice space and a great week at the beach this past September."
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