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Arhaus
4400 Sharon Road, Charlotte, North Carolina, United States
About the Arhaus
Arhaus is a premier furniture and home goods store located at 4400 Sharon Road in Charlotte, North Carolina. Offering a wide selection of high-quality furniture, decor, and accessories, Arhaus is the perfect destination for those looking to elevate their living space. With a focus on sustainable and ethically sourced materials, Arhaus is committed to providing customers with stylish and environmentally friendly options for their home. Whether you're looking for a statement piece for your living room or a cozy addition to your bedroom, Arhaus has something for everyone. Visit their store in Charlotte today to discover the perfect pieces to complete your home decor.
Photos of Arhaus
4400 Sharon Rd, Charlotte, NC 28211, United States
Opening hours of Arhaus
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Arhaus
"Brands need to understand that when consumers are making buying decisions, customer service is STILL KING! My husband and I came to this location because we’ve been narrowing down our decision on which sectional to purchase for our home. I’ve done tons of research, gone to numerous stores and I wanted to see a specific sectional in person. However, when we entered this store, not one person parted their lips to even say hello, welcome, can I help you, nothing! We were there a full 20 minutes before anyone even acknowledged our presence and we sat on every single couch they had twice! They just watched us. There were numerous staff standing around so there was no excuse. The only thing I can surmise was the fact that we had on sweatpants/lounge attire and our complexion was different from anyone else in the store. There were other customers being assisted and I watched them greet others upon entry. It’s ridiculous. I will walk away every single time and refuse to spend over 10k when a company will barely even acknowledge me. Might I note, we were ready to make our purchase. Do better! On to RH."
"Not a review of this particular location but this is the closest one to me, I spent over $5000 and waited over 6 months for a 48" Round Bluestone Enzo dining table and 4 chairs, chairs are beautiful, table is beautiful, however, you cannot use this table as a dining table, it is insanely sensitive to any liquids or foods. Even if you clean it right away, it damages the surface finish. I sealed this twice upon arrival and 4 additional times in the first 6 months with a stone and granite sealer to try and protect it and it still shows everything, and some stains now cannot be removed. I called Arhaus corporate looking for a solution and got the care instructions copied and pasted in an email back to me. I expected much better from a nice furniture company like Arhaus. Had I known this about this table, I would have had a piece of glass cut to protect it, dont mind spending the extra money to protect it but now I have spot damage on the table I cannot get out so its too late and Arhaus is not willing to help at all. Update: Arhaus has since offered a replacement table which is great since it really is a beautiful piece and unique. We are getting a glass top to protect it this time. Sealers work ok against water but any other spills or splashes get right through and this table is dark with a mirror finish so not taking any chances this time."
"Went in with my husband and children looking at couches. Not one person greeted us or asked if we needed help in our roughly 15 minutes at this location. One employee that was coughing continuously ignored us and went on to help others coming in after us. The online sales representative was thankfully helpful. We were interested in this coffee table with the couch behind it."
"Sarah is awesome. Sarah's talent & willingness to help see your vision is unreal. She randomly spent almost 5 hrs with me on a Sunday, until after close to help. They aren't pretentious or arrogant, which in the high-end design world is very rare. She pulled together the vibes/ emotions I wanted to convey & easily put it into awesome furniture & decor. I didn't have a budget in mind, but I knew the style I liked, so I thought. Arhaus isn't cheap but boy am I over the moon pleased with the outcome. I now have arhaus everywhere across my home & master bedroom & I couldn't be happier. I'll say this, $27k goes quick."
"Please save yourself your time and frustration We are so upset with the level of customer service we are having with Arhaus Charlotte, North Carolina. Purchase big dollar amount for our new home in January 2020. So much that they were getting the orders so mixed up and what was being delivered and what was back ordered. Some of the items we did get were either broken, or wrong size of mattresses. They even tried to deliver replacement dining chairs that were used!!! Each chair was around 300.00 each. The mattresses they told us, that's what you ordered! But seriously if you are the salesperson and someone buys a platform bed why sell a huge box spring with huge mattress. After three attempts we ordered mattresses from a different store. Still waiting on them. We are in June, 2020. We called the customers service department in Ohio and they did not get back to us. They continue to apologize but that's not going to get my remaining pieces of furniture delivered. Now the furniture we picked out was pretty awesome and we couldn't wait to see it in our new home, but dealing with this company is not worth it. Still waiting ...."
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