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Henderson Properties Inc.
3030 Latrobe Drive, Charlotte, North Carolina, United States
About the Henderson Properties Inc.
Henderson Properties Inc. is a multifaceted institution located at 3030 Latrobe Drive in Charlotte, North Carolina. Specializing in finance, general contracting, and real estate services, Henderson Properties Inc. offers a comprehensive range of solutions to meet the needs of clients in the Charlotte area. With a team of experienced professionals and a commitment to excellence, Henderson Properties Inc. is dedicated to providing top-notch service and expertise in all aspects of finance, construction, and real estate transactions.
Photos of Henderson Properties Inc.
3030 Latrobe Dr, Charlotte, NC 28211, United States
Opening hours of Henderson Properties Inc.
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Henderson Properties Inc.
"I dropped by the Henderson Properties office today to discuss a maintenance issue. I was greeted by John Shivers. John does not work in the maintenance department however, that did not stop him from listening to my concerns and doing everything in his power to assist me. Thanks to John, I received a very helpful and informative call from the maintenance supervisor approximately 45 minutes after leaving the office. John understands that sometimes people need to know they are seen and heard. He is a great listener and his follow through is on point! Thank you again, John!"
"I am a current tenant. I leave this review because it seems they respond faster to a bad review than to my phone calls or requests for assistance. I have been in the property I rent for quite some time and I have an extensive history with Henderson. I have been with different property managers and the best ones always leave. My calls have been ignored and follow ups nearly non existing. I know I may face further retaliation for saying it but I am truly disappointed by the lack of professionalism, care or concern for my issues. I have left voicemails for a "supervisor" and never got a return call. I called about an issue with being charged $41 convenience fee when attempting to pay rent online and was told that I would be emailed a response and that never happened. I thank God for the owner of the property and I hope he knows how I care for this home despite the service or lack thereof from Henderson. You guys really should treat your tenants better than this."
"I am currently in transition of changing jobs. Henderson Properties had applied a $75 renewal lease fee for the first time. I explained them my current situation and told them I have been paying rent on time and before the due date. I was never charged that in the past for every renewal. Anyways, they were very kind to remove that fee and it has been a relief considering my current situation. That was very considered of them. Thank you so much Henderson Properties for helping me out. I really appreciate it. Also want to say throughout the years renting through them, they have been very good on any maintenance issues I have had and have done a great job in getting it resolved. Also want to give a special recognition to Emily G. from Tenant Special Services. She went the extra mile . Thank you very much Emily."
"I was a renter I’ve had a lot of similar experiences as posted by other tenants Maintenance didn’t respond in a timely matter and when they came to do “repairs” - it often made matters worse. Example - a once wobbly toilet turned into a hack job that ended up flooding the bathroom, trading laundry door for two questionably painted wood slabs of different sizes and having to come out twice because they did not see the other repairs on the schedule that I had to follow up on because it took weeks to respond to the first request… Management - barely answers emails and never returns phone calls. We were charged $60.00 for something I still don’t know what it was for and when Joann Nichols reached out to me - she said she notified the accounting department that this was an error on their part. Well…in spite of this…I kept receiving automated messages with an invoice to which I responded to them until I finally I gave up emailing them and called their office twice to leave them voicemail message. Shocker- no response. Fast forward - I’m no longer a renter but that 60 dollars is now in collections. Ironic thing is… despite my less than stellar experience…I wouldn’t have wasted my energy writing this review but I’ll be darned if this affects my credit and maybe this will get them to pretend like they care. Doubt it but hey- if you own a property…consider these reviews and choose wisely before choosing them as your landlord. Henderson seems understaffed, unorganized and apathetic to their tenants concerns"
"Lack of communication, lack of motovation, lack of anything you can think of... Dragging feet to complete the community so they can continue to make a profit from the home owners. It's been almost 24 months and our sidewalks are still riddled with cracks. Our roads have developed massive potholes, which they have patched but have yet to be paved which only allows the potholes to continue to form. Our streets have no illumination, electrical wires are running across the sidewalk... Common area is nonexistent, the grass that isn't on someone's property is bare... 0 out of 10. Would not recommend. I will not. You have the same address, I refuse to remove my post."
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