EX-VOTO

"You can either charge an exorbitant 20% service fee for basic counter service or you can beg for tips on the tablet. Doing both is beyond the pale and truly shameful behavior. The food is good, but scamming your customers by pressuring them to essentially tip 40-50% (if they tip in addition to the outrageously high fee) is disgraceful. It should be illegal. Edit: Calculating it out, it's around 15% before taxes, so I assume you also charge an insanely high credit card fee. Include the cost of paying your employees and credit card company in the price of the food if it's not an optional cost. You know, like every real restaurant already does. You still aren't telling the truth here. I was charged $17.15 for a $14 crunchwrap. That is not a 10% fee + taxes. That is a full 23% more than the advertised price. Last time I checked we don't have a 13% sales tax in Durham. You need to just charge what it costs and stop trying to pretend your food isn't overpriced. Do you like it when Ticketmaster lies about the prices on their tickets? Of course not. But you're doing the exact same thing and taking advantage of your customers."

"The barbacoa crunch wrap was reasonably tasty but not amazing. It dripped on my pants and table as I ate it. (I had my computer open on my table.) It was expensive at $14 before a mandatory service charge. The food hall itself is loud. I asked the cashier for a recommendation and named two choices I was thinking about. I told me of the best seller, walked me through options, including noting that the special is available until selling out, twice, but never made a recommendation or said if the special had sold out. It's like he didn't understand what a recommendation is. I may go back but I may try a different vendor in the food hall next time."

"I highly recommend this hip Mexican restaurant located in Durham Food Hall! I had the chicken crunch wrap and it was amazing! It has a crunchy cheese top and it’s packed with tomatoes, cheese, and sauce! I did the To-Go option and pick up was so easy!"

"In an awesome food hall located in Durham, NC. Is a delicious Mexican eatery with awesome crunchy wraps. While some friends and I hit the American Tobacco Trail, we stopped here for some gnarly grindage. The one known as "My True Love" and a few friends enjoyed our break here as I had the "Short Rib Wrap". Most excellent. She had the "Pablono and Bean" of course we did splitsies. They were both delicious. Wr hung out here for a bit while charging our Onewheel's. Then headed back out on the trail."

"I was craving Mexican food and Ex-Vito did not disappoint. The Chorizo Burrito was delicious and the chips and Queso dip as well! If you’re craving that Mexican food, definitely stop in! The cashier was super nice and friendly too! LOVE IT!"