Carolina Furniture Mart, Inc.

"I purchased two Bassett Benchmark Electric Recliners @ $1,845 each. Sent the chairs back to Bassett for warranty work. The Chair(s) came back with the same squeaky headrest. My husband took these chairs to the Mart for the first "repair." David wanted $200 for them to pick them up for the " 2nd repair" to again send them back to Bassett. I refused to pay and never heard from David again. I wonder if the older gentleman who helps people, knows how David operates? This older gentleman felt bad, and said to me, "Well we sold them to you." Making it sound like they were going to take care of this issue. When the chairs originally came back from Bassett's "warranty" work, David said the problem was a "new screw," (he pointed to another chair with the same issue, going out for "repair."). Why should we pay a dime for what is a defective screw(?). I wonder if David still sells this Bassett Benchmade recliner knowing my chairs were never fixed and they're using a "new screw." Selling a defective product???? I contacted Bassett....no response. We retired and bought these chairs to relax in. Squeak squeak! I will never set foot in their store again or purchase a Bassett product. BUYER BE WARE!"

"Great variety of good quality furniture and wonderful people ready to help. Prices are comparable or better than big box stores."

"I've purchased a number of items for kitchen, living room, and bedroom here. They offer a good range of quality/price so have something for everyone's budget. They are extremely helpful and can guide you though the massive store to find exactly what you are looking for."

"I assumed they were going to wait after the storm we were having passed but they still came by and delivered our furniture! I was astounded and was very thankful for them. Excellent service from beginning to end! 10/10 recommend :))"

"My wife and I walked in just window shopping for a sleeper sofa. Wood Boyles greeted us at the door and showed us around the show room. He was very professional and patient knowing we were only shopping. We went home and took a few measurements and decided we needed a slightly smaller sofa than we anticipated. So he made some adjustments. We walked back in that day, and placed our order to purchase the sofa. The staff are extremely polite and professional. When the sofa was delivered, the delivery team was also polite and professional. They walked into the house to get an understanding of where everything was to go and began unloading the truck. I highly recommend this company, they are upfront about the products they sell and which manufacturer produces the best product for your situation."