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Mountain House - Ayres Vacation Rentals
1140 Lightning Bug Way, Gatlinburg, Tennessee, United States
About the Mountain House - Ayres Vacation Rentals
Mountain House - Ayres Vacation Rentals is a cozy and inviting lodging option located at 1140 Lightning Bug Way in Gatlinburg, Tennessee. Nestled in the heart of the Great Smoky Mountains, this institution offers a serene and picturesque setting for guests looking to relax and unwind. The accommodations are beautifully furnished and equipped with all the amenities needed for a comfortable stay. Whether you're looking for a romantic getaway or a family vacation, Mountain House - Ayres Vacation Rentals provides the perfect home base for exploring the natural beauty of the surrounding area. With its convenient location and charming atmosphere, this institution is the ideal choice for those seeking a peaceful retreat in the mountains.
Photos of Mountain House - Ayres Vacation Rentals
1140 Lightning Bug Way, Gatlinburg, TN 37738, United States
Reviews of Mountain House - Ayres Vacation Rentals
"Bug-Infested Mountain House Ayres rented us a house located at 1140 Lightning Bug Way called "Mountain House," outside Gatlinburg TN, from June 30 until July 7, 2022. When we arrived, everything looked fine. But by the next morning we started seeing hundreds of caterpillars creeping into the house from what appeared to be improperly sealed doors and windows. We vacuumed them up, thinking it might have been a one-time event. But the caterpillars kept coming by the thousands over the week we were there. We vacuumed them constantly, and they still kept coming and coming and coming. We complained to Ayres, first by using the form they sent for arriving renters. We received no response. We later began sending texts and making phone calls, also with no response or no return call. I finally sent a strongly worded text to the number we were given for issues after my grandnieces became frightened of all the bugs in the house. Ayres finally responded and said they would send someone immediately. The person they sent did nothing more than duct tape the edges of some, but not all, of the doors and windows and then left. This "remedy" did nothing to stop the bugs. So I complained yet again and sent several photographs showing the very large number of caterpillars inside the house. On our last full day of vacation, Ayres sent a pest control company that sprayed. This left hundreds of dead bugs inside the house. No one came to try to remove the carcasses. We have never even had an apology from Ayres, much less a refund. The purpose of this vacation trip was to reunite us with our nephew and his wife and our grandnieces after the pandemic. Instead of being a fun trip to the mountains, we were forced to live inside a bug-infested home with Ayres being at first unresponsive and then unwilling to take the full measure of steps to eliminate the insects infesting this home. In short, it was a nightmare for my grandnieces, whose parents decided to leave early rather than subject them to rooms full of bugs."
"This place is beyond gorgeous! Plan your next gathering at this luxurious rental and amaze everyone!"
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