The UPS Store 1800 Camden Road, Charlotte, NC 28203

"This place is awful. They nickle and dime you for every thing. They will charge you to print a label and then make you buy the tape to fix it to the package. They are such cheapskates. Find another UPS location to patronize."

"Came in with a package that I didn’t know had to be customer packed. The manager was super nice and told me he’d take care of it. They were quick, caring, and responsive."

"Amazing customer service! This is the closest UPS location to my office and while I normally make returns at a UPS location closer to my home I think I may start utilizing this one because they genuinely seemed pleased to have me there and using them for my Amazon returns."

"excellent customer service, extremely nice staff that was super helpful!! I always take all my returns and shipping needs to the South End location. Plus it’s great they have the free parking garage directly across the street. Always in and out quick"

"It's the worst ups I've been to. They don't make any service easy for you. Just for printing a label, they charge 5 dollars if you send it from your phone or email and if you want to use their computer, it's a horrible process. the manager got angry because I said she was going to do a review and she told me not to use the services and not to use them because she would waste a lot of time."