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Old Smoky Mountain Cabins
238 Webb Road, Townsend, Tennessee, United States
About the Old Smoky Mountain Cabins
Old Smoky Mountain Cabins is a reputable real estate and travel agency located at 238 Webb Road in Townsend, Tennessee, United States. Specializing in offering charming and cozy cabins nestled in the heart of the Great Smoky Mountains, this institution provides a unique opportunity for visitors to experience the beauty and tranquility of the area. Whether you are looking for a romantic getaway, a family vacation, or a group retreat, Old Smoky Mountain Cabins has a variety of options to suit your needs. With personalized service and attention to detail, they strive to make your stay unforgettable. Book your stay with Old Smoky Mountain Cabins for a truly authentic mountain experience.
Photos of Old Smoky Mountain Cabins
238 Webb Rd, Townsend, TN 37882, United States
Opening hours of Old Smoky Mountain Cabins
Monday:
10:00 - 23:00
Tuesday:
10:00 - 23:00
Wednesday:
10:00 - 23:00
Thursday:
10:00 - 23:00
Friday:
10:00 - 23:00
Saturday:
10:00 - 23:00
Sunday:
10:00 - 23:00
Reviews of Old Smoky Mountain Cabins
"This cabin was horrible then very dirty in disgusting, musty mold was everywhere and smells. Do not rent this cabin. Nobody could fix the broken air conditioner blows dust and moldy smells . Floor was black. Ants everywhere. This place shouldnt even be for rent. No one wanted to refund my money. My white dog turned black from the floor and very musty smell on her fur. I had to stay in a hotel . Horrible horrible place. !! Stay away!!!"
"Hot tub did not work. Called repeatedly. Got it working for one night out of our 3 night stay. I asked for a refund of some of the rental. Sounded like they would do that but nothing has happened in over a week. There were other things too but hot tub was biggest. Lots of cabin rental places in the Smokies - try somewhere else. If I see a refund I'll pull down this review."
"Please avoid this company. Jimmy will not respond to emails and sends you to his mother Bobbie. Bobbie does not know what she is doing. I had rescheduled my reservation from 2020 to 2021, and put a deposit down. Called to add days and my reservation and deposit was lost. Finally got it fixed, so we thought but nope. The added days that were requested were never added. After the multitude of lies and reading numerous reviews I decided to cancel my reservation. Bobbie told me it would take a month to refund and I lose 10% of it. Nothing on the website says this either. I waited a month and called again. Bobbie never canceled my reservation, let alone gave me my refund. She argued with me and unfortunately I told her how it was. I wanted my reservation canceled and my money back. These people lie and cheat. They refuse to give anyone documentation of there reservations or even there deposits. There are no rules or regulations. What they feel like telling you is what they tell you. Save yourself any hassle. AVOID. STAY AWAY."
"I wish there was a zero rating also......We arrived 1 hour past checkin. Office was closed key was left taped to door.. We were to Stay at the Clifton Haven unit. We arrived unit had not been cleaned. Cleaning personal came changed sheet put used bed covers back on bed. Sticky substance all over furniture. Finger or toe nails in hot tub. Trash all outside of unit embedded in the ground. Grounds over grown. Advertising as secluded and is with in 200 ft of another cabin.. Owner refused to meet with us but agreed to reimburse, yet to see it. We've filed a dispute with credit card company.. I took pictures to document the conditions of the property..."
"I have been staying in these cabins since I was a little girl I remember family vacations and I remember it being nothing less than AMAZING. The view, the family, the price. Sitting in your own private hot tub looking over the mountains, seeing bears and experiencing the great Smokey mountains, is definitely an amazing memory of mine. My mom’s aunt and uncle own these cabins but whether your family or not, you will always feel like your home."
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