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The UPS Store
13000 South Tryon Street, Charlotte, North Carolina, United States
About the The UPS Store
The UPS Store is a convenient one-stop shop for all your shipping, printing, and small business needs. Located at 13000 South Tryon Street in Charlotte, North Carolina, this finance and store institution offers a wide range of services including packing and shipping, mailbox services, printing and copying, notary services, and more. Whether you need to send a package, print posters for an event, or ship important documents, The UPS Store has got you covered with friendly and efficient service. Visit us today and let us help you with all your business and personal needs.
Photos of The UPS Store
13000 S Tryon St F, Charlotte, NC 28278, United States
Opening hours of The UPS Store
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"Every time I go into the Steelcroft UPS store, whether it’s at Christmas time and crazy or a regular Friday like today, I am always impressed by their professionalism and efficiency! The manager, has been there for some time does an amazing job, but he has also trained his staff in customer service and patience! Thanks Dr Gil"
"Well this store finally got the right people in there. To Gabby and Ashley, THANKYOU! These are the most professional ladies I've ever seen in this store in over 10 years. They were knowledgeable, professional, and most of all aware of what good customer service looks like. Customer service at this location has been in the pits for quite some time. It even had me going to FedEx and other locations of UPS to avoid the attitude and frustrations of those working in the store. This morning I tried to return to this location due to convenience and to my surprise I was greeted with smiles from both ladies. It did not stop there. They were there to help me and get me squared away for a shipment I dredded sending. They offered to help in getting me packaged , find the right size, the best time for shipping, best pricing through AAA discount, and maintained pleasant attitudes and convo the entire time they worked. I had to make a couple trips in and out the store to get things in place for shipping but it was consistent professionalism and pleasantries each visit. I saw the same level of service with each customer coming into the store too. This is who should train the others not just in this store but all the stores. Promote the people who bring consumers to the store. They single handely brought me back to THIS location. I hope UPS READS THE ONLINE survey or this review and hears what I'm saying. The employees a consumer interacts with directly can trump the product or services the stote offers and sells, so make sure your frontline employees brings their A-game.. Thanks ladies!"
"The two ladies Gabby and Ashley were the best reps at this store to date . They really made new feel assisted and were friendly and very knowledgeable.. Most people working in this store are or unpleasant. I really appreciate the warm hospitality and professionalism. They should be trainers for others in the store."
"The girl who helped us was so sweet and made sure everything was perfect before I walked out of the store. She was quick and efficient, friendly and detailed. Highly recommend this store!"
"Brayden provided EXCELLENT customer service. He was friendly and professional. He made the experience of shipping with UPS Store easy. He made me feel at ease with sending this package with the UPS Store."
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