Cottage Chic 97 Market Square, Pinehurst, NC 28374

"I purchased Bella Notte bedding from Cottage Chic about 6 months ago. The whole process was very enjoyable and the salesperson, Michael was very helpful in helping me choose some products because there are many to choose from. The bedding took about 6 weeks to come in as it was custom made, but it feels so amazing that it was definitely worth the wait. It has also washed up very nicely and I look forward to buying more for additional beds in the future."

"I just received my order I placed at the beginning of the year. It was delayed due to COVID but you can't help that. They kept me up to date and I've since purchased more for our new home. I highly recommend."

"I purchased a Somerset Bay sofa table from Cottage Chic in early 2020. The table was late on delivering so I checked with the store. They personally delivered the sofa table to me that week. I have since placed another order with them for a console. It will take awhile to receive it, but the style and quality are worth it. Years ago, I ordered custom pine furniture from them: two round tables and one dining table. All were delivered within the promised timeline."

"I ordered a very expensive piece of furniture from Michael at Cottage Chic. The piece was available locally but I chose to go through Cottage Chic because Michael offered me a better price than I could get locally. The delivery date was delayed and delayed again. I began to wonder if I'd been taken advantage of. Then, I read the online reviews saying this business is a scam. I totally panicked. I called and Michael assured me my item was at the manufacturer. I called the manufacturer to double check and they confirmed it was there and awaiting pick up. Michael was telling the truth. Today I received my item. Yes, it was 4 months after I was initially told I would receive the item, BUT this business is not a scam. If you are ordering furniture from overseas, be prepared to be patient and wait."

"Never in my life have I been treated like this by a merchant. Their return policy was not clearly stated on their mobile website and now they are trying to keep my money $1955.30 and the products that I returned to them. When I spoke to someone on the phone it was a man and told them that their return policy was not clearly stated until the item was already delivered. I told him I was going to return the items to them and he said he was going to “refuse the package.” I have never had a company never answer the phone for me, Hang up on a police officer who try to call them in reference to my items that they have in their possession along with my money. Now I am in Aberdeen North Carolina within a consumers affair attorney to get my money back because I am not letting this company get away with ripping me off and stealing from me. It’s not the American way. I will make sure that everyone knows what the owner of this company is capable of. I’m willing to go the absolute full distance and if that means court. I don’t mind. It helps that I’m an attorney."