Ashley Outlet 5345 South Boulevard, Charlotte, NC 28217

"Could not be happier about the experience I had here at Ashley. Came in and was greeted by a super friendly sales associate (Peter) who helped me find exactly what I needed in a timely manner. He took the time to listen, introduce himself and get to know me, and ensure all of our questions were answered. I would highly recommend this store to anyone else looking for a positive furniture buying experience."

"I bought a couch, table set w/ chairs, mattress, and bed frame. It was all very reasonably priced. It looks great and is very sturdy. I was helped by Allison, who was very patient and helpful. If I ever need more furniture I’m definitely coming back to this outlet. I highly recommend it!"

"Angel was awesome!!! Very friendly, went out of his way to explain our various options, and made sure we were completely comfortable and happy with our purchase. He didn’t hound us and he gave us our space to walk and talk through things, while still being available and ready to support. We recommend him if you go!"

"We came here to pick out a sofa for my son's new apartment. Angel, was very helpful. Walked him through everything and was very patient with explaining his financing options. My son felt comfortable making thus purchase. Thank you Angel"

"Poor quality, poor customer service, worst experience in last 10 years. I will make sure folks in my network know that and do not make the same mistake of buying from Ashley. We had very poor experience with what material quality we saw in the outlet versus what was delivered. Many quality issues, there furniture is not prepared with any sense of symmetry and each piece even in the same style will have differences of seems, their locations, and uneven cushions. Delivery was very unprofessional, only purpose was to let us have it since after first acceptance we could not return and on repeated calls finally after three weeks and lot of frustration we got someone to agree to exchange. Even the exchange had more or less same quality issues. After struggling for 6 to 8 weeks they did paid us $500 back for our more than $8000 purchase in the name of bad customer experience. Additionally, promised price breaks on exchange but did not paid at the end by latter telling that it was not accepted. Probably they just wanted to keep it at time of delivery to gave those fake price reductions and latter reject. Poor quality, poor customer service, worst experience in last 10 years."