Cushion Connection 1911 Midland Road, Rock Hill, SC 29730

"cushions took 6 weeks. weirdly the company never sent a follow up email to let me know they were processing. big assumption on my part that they were being manufactured. i finally emailed(after 4 weeks) and got a prompt reply. the cushions were being processed. the pillow fabric was back ordered but they all showed up together. the cushions seem well made. i am hoping because they are sunbrella they will hold up for a while. my one star is for the lack of any follow up after i placed my order. nada, nothing!"

"Cushions are extremely comfortable, very well made and fit my outdoor furniture perfectly. I had to order custom chaise lounge cushions because my lounges are so long. They did an excellent job on them. I have had them outdoors all summer, no fading and easily cleaned the few times something was spilled. Would definitely purchase them again!"

"This outfit provided one of the best online purchasing experiences I have ever had and I have been online since the beginning. First, their website is easy to navigate and provides the information one needs, including color illustrations of the cushions in question, to place an order. Second, their online customer service is responsive, pleasant and eager to please. I corresponded with one of their reps frequently to make certain I was ordering the correct product and to ask questions about fabric quality and availability. Once I placed my order, I received clear status updates and then was pleasantly surprised when my new cushions arrived two weeks earlier than I anticipated. Last, and best of all, the cushions are perfect, just what ordered. I recommend them without hesitation."

"Just received 6 chair and 1 chaise lounge cushions, along with a matching umbrella. Could not be happier with all the items. Picked a Sunbrella fabric which is the way to go and I could not be happier with the quality and comfort of the cushions. Melissa in customer support was a huge and patient help while we worked our way through the fabric choice. Once we placed our order, we received all the pieces in one delivery and in just 4 weeks. Thanks to everyone at Cushion Connection for a quality experience."

"This was the WORST online experience I've ever had. Receive my cushions many weeks later than I would have expected. Horrible, cheaply made. Cushions are so thin, I can feel the seat base. Ordered with ties and came without ties. No communication with them until I called them after weeks of waiting. Horrible everything."