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Club Furniture
11535 Carmel Commons Boulevard, Charlotte, North Carolina, United States
About the Club Furniture
Club Furniture is a premier furniture store located at 11535 Carmel Commons Boulevard in Charlotte, North Carolina. We offer a wide selection of high-quality furniture and home goods to help you create your dream living space. Whether you're looking for a new sofa, dining table, or bedroom set, we have everything you need to furnish your home in style. Visit us today and let our knowledgeable staff help you find the perfect pieces to match your taste and budget.
Photos of Club Furniture
11535 Carmel Commons Blvd #202, Charlotte, NC 28226, United States
Opening hours of Club Furniture
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Club Furniture
"I’m sure this review will be deleted, but I’m writing in the hopes someone might see it before it does and think twice before they purchase. The couch itself is exactly what we wanted and expected, but the “customer service” and third party delivery service, Peace Transport, was unbelievably disappointing. I’m shocked Club Furniture actually solicited a review from us because I already sent them negative feedback directly (they ignored it), and they removed my comments and blocked me on social media. Basically, if you want to deal with blatant liars who refuse to apologize, Club Furniture and Peace Transport are the companies for you. You’re better off spending the extra cash to buy from a high end brand who uses reputable delivery services because your time and peace are valuable. I’ve ordered many items from RH and Arhaus in the past few months as well (new house), and I’d rather work with them any day."
"My experience with Club Furniture was very good. The staff was professional and courteous when I had inquiries and more importantly the couch I ordered more than met my expectations. I'm in love with it and it was absolutely worth the wait time which was as expected."
"Update: We finally received the ottoman (almost four months after ordering) and we're extremely pleased with it! Both the quality and appearance are exactly what we were hoping for. So the bottom line on our experience: Pros: Excellent quality and delivery Cons: Looooong wait - it would have been helpful if Club Furniture had at least communicated updates on the delay I'm reviewing only Club Furniture's production time, not their product. I would love nothing more than to offer a review on the ottoman I ordered right after Christmas. Unfortunately, around 10 weeks later, I still don't have it. Getting updates on the status of my order has been painful. Any communication has been at my request. A couple of weeks ago I was told that the manufacturing process takes 7-9 weeks. Great info that would have been nice to know before I ordered. I called again earlier this week and called back today when I hadn't gotten a response. I was told that they too are frustrated that they haven't received a reply from the manufacturer (I thought they were the manufacturer). This time I was told that the manufacturing process takes 10-12 weeks and that I can expect shipping within the next 3 WEEKS. That will put is at right at three months. Again, it would have been nice to know that before ordering. I definitely would have made a different choice. I'm starting to wonder if I will ever see this mythical ottoman. If/when I do, I'll be glad to update this review."
"By the time I found clubfurniture.com I had been searching for a set of comfortable, quality leather chairs for about 8 months. I had ordered 2 sets of chairs from other vendors and sent them back prior to this order (mostly due to poor quality leather or cushions). After unsuccessfully shopping for leather chairs at about 15 stores around the Dallas/Fort Worth area, I came home to OKC somewhat dejected. Ultimately, I was looking for a top grain leather chair made with soft, quality, handsome brown leather. I didn't want the leather to feel waxy, or like it was that cheap layered leather. I was also looking for those chairs that when you sit in them, you can sink into and not want to get out of. I was willing to pay about $2k a chair or so for a total of $4k for a pair. I mean, at the end of the day I was really hoping that they would be chairs that'd both last a while and that my wife and I or our guests would enjoy sitting in. When I found clubfurniture.com my wife actually picked out the chair style. For me, all the boxes were checked on what I was looking for but I was still somewhat apprehensive because.. well, this is a somewhat expensive purchase to make sight unseen and without knowing how comfortable their furniture was. But we took a chance because we were getting tired of looking and it seemed to be what we were looking for. The leather quality was fantastic, they actually sent me a set of all the leather options in little swaths in the mail prior to the order being finalized. Good thing that they did, the leather I thought I liked actually didn't make my top 5 once I saw the samples. Also, this furniture Made in America (North Carolina), which I love. The cushions are hand tied spring cushions that I could also add a down wrap on to make it more plush (I did). Also, the frame wood is kiln dried so I felt good about its durability. But just in case.. they had a return policy that would have allowed me to return them both for a full refund (I just had to pay to ship them back), even though they were custom chairs?! I actually told the salesman that if the chairs weren't comfortable I'd willingly send back my 3rd set of chairs. He assured me that more than 90% of chairs never come back and that he was confident that I'd be satisfied. Suffice to say, I knew upon seeing them that they were exactly what I had been looking for! Not only were they gorgeous, but the leather is gorgeous, soft and is what you would hope for at this price point. Most importantly, I sat in them and didn't get up for an hour or so.. they are fantastic! I've actually had multiple guests come by since receiving them and they are the preferred seating in my house now. I would not be surprised if a few of my buddies order from clubfurniture.com in the future. Also, I'd be remiss to not mention that we had one minor issue. On the cushion of one of the chairs some of the stitching had come loose in a 1 inch spot on a seam. I contacted clubfurniture.com and they decided that they would send me 2 brand new leather covers for the seat cushions and that they were already in the mail. WONDERFUL customer service! All of that to say, if you are in the market for furniture, especially higher end, top quality furniture.. consider these guys as a very valid option. They have been fantastic to this point and I look forward to enjoying these chairs for years to come. Thank you! Eli C."
"We ordered a custom Faith sectional with Crypton fabric at the start of COVID shut down and have had it for about 6 months now and we LOVE OUR COUCH! It was well worth the wait for a custom piece of furniture, plus the added time for COVID. This is the most expensive piece of furniture I've ever bought, but it is the perfect size for two tall, large people, and the splurge on the performance fabric was well worth it with two pets and two messy people. I also love that every cushion can be flipped and, if needed, cushion covers can be removed. Additionally, the entire process is very straight forward. The swatches came quickly and were accurate. The only frustrating part was dealing with the inconsistent pop up ads on the websites about different discounts. But that's worth dealing with for the overall experience and the end product. I've since recommended this company and our chosen couch style to several people!"
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