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UPS Customer Center
1620 North 23rd Street, Wilmington, North Carolina, United States
About the UPS Customer Center
The UPS Customer Center located at 1620 North 23rd Street in Wilmington, North Carolina, United States, is a convenient hub for all your shipping and receiving needs. Whether you're sending a package, picking up a delivery, or simply inquiring about UPS services, our friendly staff is here to assist you. With efficient operations and a wide range of shipping options, the UPS Customer Center is your go-to destination for reliable and timely deliveries. Visit us today and experience the convenience and excellent customer service that UPS is known for.
Photos of UPS Customer Center
1620 N 23rd St, Wilmington, NC 28405, United States
Opening hours of UPS Customer Center
Monday:
09:30 - 18:30
Tuesday:
09:30 - 18:30
Wednesday:
09:30 - 18:30
Thursday:
09:30 - 18:30
Friday:
09:30 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of UPS Customer Center
"Trying to get in touch with someone at the UPS customer center main hub through this phone number is quite possibly one of the most irritating things ONE could ever expose themselves to! During this day and age, I am shocked that they do not have even the simplest form of robot communication! I would rather pull each one of my fingernails off individually, then try to contact this place as it appears it seems to have been intentionally set up that way just for this very reason .."
"I just received a notification that my package was not delivered because of incorrect address. I have been receiving packages here for 4 years. I watched the truck drive in my neighborhood and drive right back out. A few minutes later I received the notification. Unbelievable."
"Twice I’ve had my Chewy order left at the mail hub or the office of my complex. Instructions printed ”pls dlvr to door” . I’m in my 70’s and not able to get the boxes to my apt.. My building has an elevator. It appears one or two of your drivers is very lazy. Can you please see this doesn’t happen again? Thank you. Paula Rodery 5404 Sirius Dr. Unit 301, Wilmington, NC 28405"
"Paid for 2nd day air. Get a notification that my address was incorrect and my package could not be delivered. Called in and verified the correct address was on the package and was transferred to a “local” agent who told me the driver attempted to deliver the package at 11:30. Funny thing is, I have cameras and no one “attempted” delivery. I was told they would reattempt delivery by end of day. This never happened. It being a Friday night I was told they would reattempt delivery on Monday and I was not entitled to a refund. Currently on hold with a supervisor for almost an hour trying to get things figured out."
"This isn’t going to the actual location on 23rd street because they actually told me the truth when I got there. I missed a package and called the number and payed 7 dollars and they told me I would get a call and I could get my package today rather than picking it up at the post office tomorrow. Never got a call( they told me an hour) Called them back again and they said they’d call me soon. ( an hour passes by no one called ) and I mentioned that they closed at 6:30 and they said I’d for sure get a call by then. I eventually went to the location and they told me that the number doesn’t even call them or do anything and to NEVER call and pay 7 dollars. They don’t even do anything. I’m definitely getting a refund. Shout out to the girl at the desk who told us the truth. If this was the case I would have just waited to get it tomorrow."
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