The UPS Store

"This UPS store provides the best service I've experienced compared to any other. They're consistently friendly and hospitable. The owner, Kamel, is always smiling when you come into the store. Even when there's a line, it moves quickly. It's certainly a small business worth supporting."

"I went today (Christmas Eve) and door didn’t open. No worries! Employee came running out apologizing for the door. She was in the midst of closing but welcomed me in to do my return. Employees like her should be appreciated. I left with a smile and great experience. Thank you Mausam!"

"The service at this UPS Store (Celanese Road, Rock Hill, SC) is wonderful! Each time I enter, I am greeted with a smile and a welcome before I’m even fully inside the door. The staff clearly work long hours consistently, yet they never seem too tired or too bored or too busy to greet every customer in a lively and welcoming way. I never have to wait long and they always make sure to give just the service I need. The store is always organized and clean. I appreciate the personable staff and excellent service at this UPS store!"

"I recently experienced exceptional customer service at the UPS Store. The staff was not only friendly and approachable but also went above and beyond to assist me with my shipping needs. They were knowledgeable, efficient, and demonstrated a genuine commitment to ensuring a positive customer experience. I highly commend their dedication to service and would gladly recommend this UPS Store based on my positive encounter."

"This UPS STORE is the neatest, cleanest store I’ve ever been to. Well placed business in a busy location, staff is friendly and pleasant and they took care of my Amazon return in 30 seconds! That’s what professionalism looks like! It’s rare nowadays. I would come back here if I lived closer."