The UPS Store
About the Business
The UPS Store at 16011 Lancaster Highway in Charlotte, North Carolina, is a convenient one-stop shop for all your shipping, printing, and small business needs. From packing and shipping services to printing and document services, The UPS Store has everything you need to get your tasks done efficiently and professionally. With friendly staff and a wide range of services, The UPS Store is the go-to destination for all your finance and store needs in Charlotte.
Photos
Location & Phone number
16011 Lancaster Hwy A, Charlotte, NC 28277, United States
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
10:00 AM - 3:00 PM
Reviews
"My wife and I love this store. The employees are always very patient with us and eager to help with our bag full of returns. Dee is always going the extra mile to help, always smiling, making it a pleasant experience everytime. Scott is another one who takes good care of us. Thank you for hard work."
"This location always has enough employees to make things go fast and efficient. They're All professional and kind."
"Honestly, I wasn't sure how I was going to rate this store in this review. I was shipping some gifts across state to some family members during this Christmas season. I was being taken care of by the young lady who works up there. She was such a delight. I was laughing the whole time. She's the only reason this review has any stars at all. I had my shipment packaged, wrapped and ready to go prior to my arrival at UPS. I wanted to cut down the wait time and I didn't want to have to pay the obsurdly high prices they charge. More expensive than any other store in the area, even out of the area. As if we're unable to check the prices and compare. The gift I was shipping was glass, so I made sure to secure it properly while packing it. Upon the completion of the process, some man came over and saw that she was getting ready to put the label on my box, and snapped at her infront of everyone because in his opinion, he thought I should buy another box & told her that I needed to be charged for extra packaging as well. We both looked at him like, "What, why?" It's literally already in a box! This guy makes no sense. I told him It was fine the way it was and I wasn't purchasing anything extra, which you could tell visibly irritated him. I don't know if he gets commissions off the amount of boxes he sells or something, but he definitely acted like it. He even took my package, brought it back upfront and started shaking it vigorously to prove you could hear it? Or maybe out of spite? The young lady had to tell him to stop shaking the box or he was going to break it. When I found out that he was the manager, I was absolutely shocked. He was so unbelievably rude, not only towards the young lady under his employ, who frankly did an awesome job, but towards the patrons as well. Not how you run a business. I can't believe he still has a job there. I would have rated this place a -1, but the visit wouldn't have been bad had he not come over and intervened."
"I have to be honest, I never really used to like coming to this UPS. They weren't really friendly, or fast at service. It has quickly become one of my favorite UPS's, and honestly the only one that I go to now. I absolutely love Dee! I'm so glad they finally got a girl working up there! Keep up the good work guys!"
"it was wonderful. there was no waiting. they had three staff members helping customers and it was all gravy baby!"
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