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Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)
1113 Hunters Crossing, Alcoa, Tennessee, United States
About the Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)
Knoxville TVA Employees Credit Union offers convenient drive-thru services on Saturdays at their location in Alcoa, Tennessee. As an ATM, bank, and finance institution, they provide a range of financial services to meet the needs of their members. The credit union is committed to providing excellent customer service and helping individuals and families in the community achieve their financial goals. Located at 1113 Hunters Crossing, Knoxville TVA Employees Credit Union is a trusted and reliable financial institution for all your banking needs.
Photos of Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)
1113 Hunters Crossing Drive, Alcoa, TN 37701, United States
Opening hours of Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 12:30
Thursday:
08:30 - 17:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 12:30
Sunday:
Day off
Reviews of Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)
"Not a good place to bank with anymore. Used to be good but they have gone down hill. Service isn't good and always have technical issues. I decided to leave TVA and bank somewhere else."
"I’ve been a LONG time ORNL customer. TVA had better rates (not by much) on a vehicle so I financed there. There’s a $5 “convenience fee” for making a payment ONLINE with TVA… 1/5 not impressed. ***Updated review 3-20-23... Went to set up Auto pay and the convenience fee is still there. I called customer support and was informed since the payment is due tomorrow, i would have to pay the $5 FEE or the automatic payment would be late... What?!? I have NEVER been late on a payment so i paid the fee. There's INTEREST on the loan, why am i paying a convenience fee? I dislike everything about this..."
"Worst experience!!! I gotten behind on my credit card due to surgery and I told them it would be about 2 weeks late. Absolutely refused to work with me on anything. After multiple voice mails and emails the lady never called me back. It’s absolutely the worst experience I’ve dealt with."
"Overall I've had a pleasant experience with TVA. All the branches I've been to staff has been kind and courteous. Deposit accounts aside (which are fairly similar to other offerings in the area), y'all helped me build my credit by taking a chance with me. Following bankruptcy TVA in Alcoa granted me a secured credit card and share loan to improve my ability to borrow. I steadily went from secured lending to an unsecured card with plenty of purchasing power. In my times of great hardship TVA has been there for me. I have had two car accidents following my first car loan with them. Caroline Rule extended credit for another car prior to the insurance payoff on both occasions so that I could get on the road again. Just yesterday I was helped out again. My wife and I have been seriously stressing out because of her high interest car loan with a predatory lender. Compounding these woes were the high rate insurance was charging us. I am an independent insurance agent by trade, and even I could not get her a lower rate (It's hard to insure anyone at a fair cost in her situation and even though I work with over 20 carriers only 3 would take on her class of risk). So I went to TVA and spoke with Caroline Rule again. She was able to get our monthly payments down to almost half of what they were because of the much lower interest rate TVA charges. As a benefit of adding my name to the title, I was able to add her and the car to my car insurance policy saving us 75% on insurance alone. Needless to say, today I am elated, grateful and so relieved. Just one negative experience in my four years with them: There's a man, either an assistant manager or loan officer (not sure), who did my motorcycle loan application. During the application he connected to the call center to get the application approved Normally they would ask a manager to sign off on it and be done with it. While doing this his behavior and tone gave me a judgmental feeling. Also while asking for a credit line increase later he did the same thing.. and was very rude about it. He also pressured me into buying a loan product (income debt protection) which I understood to be $15 flat, but instead it was $15 monthly. This experience, however, will not sway me from TVA as in general they have been so good to me. Today as far as credit products I have two car loans, a motorcycle loan, a credit card, and a business credit card. I have both personal and business deposit accounts (regular shares and checking). Also I use a separate share under a POA to manage a family member's finances while they are unable to do so. There's even a jump start savings share for each of my two children. I am beyond satisfied and grateful for my relationship with TVA. I encourage each of you who are undecided to sign up for membership. You will not regret it."
"Thank you TVA CU for giving me change for a $20 bill despite me not being a member. I was in a rush, needed a bill broken and had a fussy baby in the car. I didn’t want to get out so I asked if they’d make change and they did. You really helped me in that moment, as my CU’s drive-through is currently closed down. I’m considering opening accounts here because of your kindness. Great service from this location."
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