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Automotive Digital Solutions
4927 Wilkinson Boulevard, Charlotte, North Carolina, United States
About the Automotive Digital Solutions
Automotive Digital Solutions is a cutting-edge car repair facility located at 4927 Wilkinson Boulevard in Charlotte, North Carolina. Our skilled technicians utilize the latest digital technologies to diagnose and fix a wide range of automotive issues efficiently and effectively. Whether your car needs routine maintenance or more extensive repairs, our team is dedicated to providing top-notch service and getting you back on the road safely. Visit us today and experience the difference of Automotive Digital Solutions.
Photos of Automotive Digital Solutions
4927 Wilkinson Blvd, Charlotte, NC 28208, United States
Opening hours of Automotive Digital Solutions
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Automotive Digital Solutions
"Owner Sam isn't ASE Certified to fix Mercedes and I wasn't aware until I had some work done to my car and I was also referred to Sam by Tatti's Automotive. Sam installed a inoperable Steering Column on my car to Diagnosis my car and in return caused somethings to go out on my car. Sam agreed to fixed them but wanted me to leave my car a few days. I advised Sam I'm not able to do that I will need to wait. One reason is because I didn't trust him anymore because of the way he diagnosis my car and he left the part on my car and said he was doing me a favor. As a woman I believed him until I was about to drive off and saw the piece he put on my car said inoperable, no cruise control, no road hazard, my radio, and my door chime, and I forget with the other that was showing up. I said no Sir where is my original piece because my original piece I didn't have all this going on in my dashboard. Sam had one of his tech's put my original piece back on but I still had problems that I didn't have before. When I reached out to Sam about making an appointment so that I may get those action items fixed he advised me I didn't need an appointment just drop the car off. I went up to his place and advised him I don't want to leave my car because I don't trust how he does business. Sam then had his Son to begin to make some corrections but however his Son got in my car with no paper mat and got mud on my driver mat I asked Sam do ya'll not use paper mats he said no. Sam then took my mat and slapped up against another dirty car to get dirt off my mat (how disrespectful). I also had to ask Sam 3 times to stop smoking at my car because smoke is going in my car and don't want my car to smell like smoke. I then saw cigarette ashes along side the driver seat and he then had to ask someone to vacuum it after stating he didn't have a vacuum cleaner is why he slapped my mat against a dirty car. I asked for a refund Sam agreed but is asking me to mail him a copy of the invoice although he has it on file. I sent him a photo copy of the invoice then he wants me to mail him my original before he refund me my total amount of $1,100.00. Just more disrespect, lack business skills, lack of customer service, lack of communication, poor poor customer service. I have filed a complaint with the BBB as of today, Action 9 News, Attorney General's Office, and Federal Trade Commission. Anyone who does business this way needs to be exposed so the next person can make an educated decision on whether to do business with Automotive Digital. If I am able I will upload photos of text messages back and forth with Sam the owner. The Owner just responded and is a big liar. This owner put a negative review on my business because I gave him one. How unprofessional is that? Furthermore if Same was committed to do better or resolving the issue he would have refunded me by now."
"One of the best car repair experiences that i have ever had. People were pleasant and very knowledgeable. Did the repair quickly and inexpensive. Thank you all that had a hand in my repair."
"This was my first time a customer here at Automotive Digital Solutions. The customer service was awesome. If needed I would recommend their services. Thanks again guy's for making my day much better."
"No one could get my Mercedes right it was a water damage but Sam did and the car is perfect now thank you"
"If we could give this shops more than 5 stars we would, after getting our old Mercedes diesel poorly repaired by shop that had been recommended by our extended warranty company, we found Sam and Peter by recommendation from a different shop that did another job on our car and it didn’t solve the issue, so the person there said you need this guys, they know what to do. And they did, after several visits engine light is gone, turned out to be first mechanic put a bad water pump and not authentic Mercedes one. Peter replaced it on right one and did other repairs, he explained everything to my husband and in general was very professional and knowledgeable. We will be coming back for maintenance. If you have a German car, highly recommend you come to this place."
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