West Stanly Animal Clinic

"A month ago someone set a cat out ...i live in the country...i took her in and 2 weeks into her being a sweet kitty she went into heat. I usually use albemarle animal clinic but they were booked up till April for a spay so i took her to west stanly ...they were able to get her in within 4 days of my calling. The sweet girl at the front desk- Jessica- was very very friendly and treated us like family. They were so kind and treated my newest family member Salem as one of their own. I like many others im sure, have read the other reviews online but i honestly had a wonderful experience and would like to personally thank Jessica and the rest of the staff. Salem sends her thanks and kitty love!"

"I hate to even give this place one star. My dog had a growth in his genitals had an appointment to get him neutered. Have me two prices one with no bloodwork and a cancer testing and one with the testing I made it very clear I just started a new job and would not be able to to the blood tests at that time and it was no problem. Called with a opening yesterday but missed the call because was at work but woke up this morning and his genitals had busted open so tried to see if I could bring him in to do the surgery we had planned but for whatever reason today since I wouldn’t pay the extra 300 dollars for the blood panel they said they will no longer see him or my other dog that doesn’t even have a problem so another words kicked us out. When asked why the doctor doesn’t want to do it without doing the blood panel even though he was willing to do it just yesterday. I truly believe they will take an emergency and try to charge you while you are desperate. Then we call back and say fine I will find the money do the panel just please help me and my dog please but but because the doctor said no he would not do it anymore even after saying whatever we will pay the extra 300 dollars somehow and when asked why did it go from trying to get us in yesterday to kicking us out today and the answer from the nurse is the doctor will not touch your dog and if you take him somewhere else to have the surgery done he doesn’t know what they have done so he will not see him for that reason as well and that they are understaffed which I have heard for three years so I am cleaning my dogs open he talks and having to wrap them up because we get kicked out of this hole in the wall for which ever reason they gave me that’s the truth I think if they as that understaffed or that cook old man vet is that crazy they should close the doors for good I’m trying to save my dog if I could call the law and have them charged with animal cruelty I would in a heartbeat. I would just like to save anyone looking for a good vet to not take your animals that you love that are family do not go to this vet I don’t even blame the women it’s the old man doctor that makes the woman get on the phone and do his dirty work because he is to big of a coward to get on the phone is self. I pray they respond back to my review because I have all the paperwork where we went in and set everything up with the prices so please west Stanley animal clinic please respond back and try to make me out to be the liar. The old man just be put out to pasture or have his genitals busted open and forced to walk around that way. If you see all these terrible reviews about this place and still choose to take your pets there you obviously do not care about your pets as you should. Would love a response west Stanley animal clinic my name is dakoda boys and pets name is Damien Boyd please respond."

"This place believes every animal who doesn't have a current rabies is infected. I was turned away today because my 16 year old cat was passed due. The last time I brought in a sick cat they just updated the rabies and took care of him. This cat has generalized symptoms just like the cat I brought in today. I offered to have proof sent over that she has had a rabies vaccine in the past. I then drove her to Cabarrus animal and took such good care of her today I cried because the difference in how I was treated was like night and day. They took her in ran some tests, and found out she was in liver failure and had to be euthanized. They held her, loved on her, and most of all respected us through the process. West Stanley is a hole in vet that needs to be shut down. The poor receptionists are the ones who have to do the dirty work for Dr Griffin. They were kind and did the best they could to let me down nicely. He doesn't deserve his staff. Never again."

"I will never go this vet again!!! I went to have my dog put down and just asked if the vet could take a look at her to see if that was the right call, just needed some assurance I was doing the right thing for my pup. The vet wouldn’t see her and said we could either bring her back another time or just put her down, as I cuddled my dog in a blanket knowing how stressful this was on her and me. They didn’t care not one bit!!! The receptionist was frustrated with me and it was just all transactional, no sympathy was extended to me or my dog at all!!!!! I left that place in tears and will never ever go back!!! She was my pup for 14 years and for it to be treated as a transaction is sickening! You guys should and need to do better!"

"If I could give zero stars, I would. I have taken my pets for more than 6 years and there has never been any problem. Until when I need them the most. Last Monday I took my dog ​​for a medical exam and gave him the vaccines. The tests came out perfect .. on Thursday afternoon she started to be a little discouraged on October 21 in the afternoon I took her to the emergency room because she started vomiting and had diarrhea and the clinic was closed .. she stayed in the emergency room 24 hours .. they gave me medicine and I brought her home hoping it would be Monday to take her to her vet... but when I arrived there and I explained everything to them... they told me that they couldn't do anything that wasn't their responsibility, I asked to speak to the vet and she never came out... They told me that if I wanted to take her to the emergency room that it was not her problem... it made me very angry and helpless... I asked for her medical record and left... I went to another clinic and explained everything to them and they were nice to me, they gave me instructions on what to do , what to feed him and how .. they gave me serum and told me how to put it on sadly CINNAMON died on October 24 .. I know that karma exists and one day they will pay for what they did not with me but with this little animal that is no longer It's ..it didn't cost them to be a little more kind"